Customer Service Rep
Job in
Ocala, Marion County, Florida, 34470, USA
Listed on 2026-06-05
Listing for:
USA Scientific
Full Time
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
As a Customer Service Representative, you will play a crucial role in maintaining positive customer relationships and ensuring customer satisfaction.
Responsibilities- First point of contact for customers, addressing inquiries, resolving issues, and providing support in a professional and friendly manner.
- Managing high-volume incoming order processing.
- Accurately entering orders into our systems.
- Responding to inquiries from customers and employees via phone, email, and chat.
- Helping with other duties as needed.
- Availability to work an assigned schedule of Monday - Friday, 8am - 5pm.
- High School diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience.
- One or more years related experience and or training; or equivalent combination of education and experience.
- Excellent phone and office etiquette, including verbal, written, and people skills. Attention to detail.
- Customer Service Attitude - desire to go the extra mile for the customer.
- Self-motivated - strong desire to succeed is essential.
- Sense of urgency responding to customers and employees.
- Familiarity with Microsoft Office suite of products.
- $18 hourly rate.
- Benefits package including health insurances, 401K, and education benefits.
- Direct impact on business.
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