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Resident Concierge & Guest Specialist

Job in Ocala, Marion County, Florida, 34470, USA
Listing for: On Top Of The World Communities
Full Time position
Listed on 2026-08-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Resident Concierge & Guest Welcome Specialist

On Top of the World Communities is seeking a Community Enhancement Concierge to deliver excellent customer service to residents. You will be the first point of contact for walk-ins, calls, and emails, greeting guests and routing inquiries to the appropriate staff.

The role emphasizes helping residents with rules, work orders, amenities, and information, while keeping the lobby clean and welcoming and maintaining a positive, professional demeanor.

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