Front Desk Agent

Location: Equus Inn – Ocala, FL
Compensation:Starting at $15.00

• Friendly and approachable?

• A good listener who genuinely enjoys helping others?

• Quick on your feet when solving problems?

Then we’ve got some good news:
Pax Hotel Group is hiring a Front Desk Agent to join our team at the award-winning Equus Inn in Ocala!

This isn’t just a front desk gig — it’s a first impression. You'll be the face of the Equus Inn, greeting travelers from all over and setting the tone for their stay. The position is laid-back, but the impact you’ll have? Huge.

We prefer candidates with previous customer service experience, but it’s your professionalism
, attitude
, and communication skills that will really make you shine.

Shift: Swing Shift – Mostly 3PM to 11PM and some 11PM to 7AM

• Welcoming and assisting guests during check-in and check-out

• Handling guest registrations, room assignments, and special requests

• Resolving concerns and ensuring every guest feels heard and valued

• Providing info about the hotel, amenities, local spots, and more

• Supporting team members and contributing to a smooth front desk operation

At Pax, we provide extraordinary value for people of ordinary means – and we believe our team deserves the same. When you work with us, you’re not just another name on the schedule — you’re part of something meaningful.

Here’s what else you can expect:

• Collaborative bonuses – because we all win when we help each other succeed

• A tight-knit team with supportive leadership

• Room to grow – promotions are the norm here, not the exception

• Generous benefits
  , including:

  • Performance bonuses (individual & team)

  • Employee discounts at all Pax locations

  • Educational reimbursement

  • Approachable, hands-on management

  • Year-end loyalty bonuses (growing yearly!)

  • Help with buying your first home — including giving you back our commission!

• All applicants must pass a Background Check and Drug Test