Health Support Specialist

Requisition No: 870363

Agency:
Department of Health

Working Title:

HEALTH SUPPORT SPECIALIST -

Pay Plan:
Career Service

Position Number:

Salary: $34,760.00 - $36,498.02 annually

Posting Closing Date: 02/22/2026

This position will be available to work as Health Support Technician or Senior Clerk in all WIC locations. The incumbent will be required to work at various sites with scheduled or advance notification of changes. This is a highly skilled position which requires an expert understanding of the Federal WIC and nutrition program and the use of WIC FL-Wise System with minimal supervision.

Having successfully completed the Florida Paraprofessional training modules, will assist in providing quality nutrition services to WIC participants in compliance with the Federal Regulations. The incumbent is expected to promote cooperation, courtesy, and teamwork, in a diverse environment as an employee of the Marion County WIC program.

Maintains current knowledge of the Federal WIC program regulations including WIC memos, WIC FL-Wise system guide and the DOH manual 150-24. Accurately compiles and records income, demographic and other information to determine WIC eligibility and advises WIC participants of their rights and obligations according to federal guidelines. Ensures that the Florida voter registration group or individual application is completed accurately. Issue EBT card benefits.

Conducts secondary low risk nutrition education contacts in relationship with staff and the public. Assist in decreasing nonparticipation by contacting clients for appointments who appear on related reports such as No Show and Clients eligible for benefits reports.

Obtains accurate data on height and weight measurement on women, infants, and children. Performs hemoglobin testing and records results electronically. Cleans and calibrates equipment and areas where blood work is done daily. Employees are not required to lift more than 25 pounds in required duties. Maintains “universal precautions: in completing clinic HST function. Follows established guidelines and standards for safety in handling equipment, biological specimens, and waste products to prevent exposure to blood borne pathogens.

Completes lab/Anthro and immunizations sections in electronic system.

Promotes and supports breastfeeding initiative.

Reads, understands, and implements directives and other duties as assigned.

Completes and submits time sheets, EARS, and travel accurately and according to established division and agency guidelines.

• Ability to perform arithmetic calculations, and perform anthropometric, hematological processes.
• Knowledge of the procedures and practices for receiving and disbursing WIC EBT cards.
• Knowledge of basic bookkeeping procedures.
• Ability to deal with the public in a tactful and courteous manner, maintain records, organize and coordinate work assignments, communicate, maintain effective working relations and good rapport.
• Knowledge of the Florida Paraprofessional WIC modules.

• Experience with using Excel, Word, Microsoft Office Suite, or any other computer programs
• Valid Drivers License
• Experience with providing customer service in a clerical setting to a diverse customer base

• Fluent in Spanish
• Prior experience working with children
• Prescreening to determine WIC eligibility, scheduling or rescheduling appointments

Florida Department of Health Mission, Vision, and Values:

• To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
• To be the Healthiest State in the Nation.
• I novation:
  We search for creative solutions and manage resources wisely.
• C ollaboration:
  We use teamwork to achieve common goals & solve problems.
• A ccountability:
  We perform with integrity & respect.
• R esponsiveness:
  We achieve our mission by serving our customers & engaging our partners.
• E xcellence:
  We promote quality outcomes through learning & continuous performance improvement.

Marion County Health Department
1801 SE 32nd Ave Ocala Florida 34471

The Benefits of Working for the State of Florida:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit  .

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note:

You will be required to provide your…