Learning & Development Specialist

• Great benefits such as:
  Health, Dental, Vision, Life, & Disability Insurance
• Tuition Reimbursement
• Paid Personal Leave and Paid Holidays
• 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)

• Assists in planning, coordinating, and facilitating the monthly New Employee Orientation/Annual Trainings.
• Scheduletrainings at the various SMA locations to accommodate staff.
• Ensure quality internal and external customer care and service.
• Provide training to clinical, administrative and supervisory personnel as neededon specific training projects.
• Conduct training as appropriate.
• Workwith Training Manager to develop new training programs or modify and improve existing trainings.
• Train supervisors in techniques and skills for training and dealing withstaff.
• Entertraining data within SMA Healthcare's learning systems.
• Keepsupervisor apprised of any recurring issues with training facilitation and suggest ways to increase accuracy of information and efficacy ofcourses.
• Attendand participate in meetings as requested by supervisor.
• Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids,computer tutorials, and reference works.
• Provide technical assistance to clinical,administrative and supervisory personnel as needed on specific trainingprojects.
• Assist Training Manager with maintaining acomprehensive training plan and master schedule for agency.
• Provide evaluations of training activities and develop appropriate documentation and reporting mechanisms in orderto measure effectiveness of trainings provided to and by agency staff.
• Ensures that information on agency andoutside training opportunities is made available to agency staff.
• Interacts professionally with all levels of agency personnel and the community.
• Performs miscellaneous job-related duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential functions.

Bachelors' Degreein a relevant field and a minimum of one (1) year training experience, is preferred, however, any combination of education and experience may be substituted for the required degree and experience. Must have the following certifications orhave completed within 6 months of hire:

Certified Instructor in:

CPR/First Aid, The Mandt System all levels. Additional certifications may be requireddepending on funder requirements.

• Coordinate and facilitate new team member orientation and other agency-wide training programs.
• Deliver engaging instructor-led, virtual and hands-on training for clinical, administrative, supervisory and support team members.
• Adapt instructional methods to accommodate diverse learning styles and operational needs.
• Serve as an instructor for Basic Life Support (BLS), The Mandt System, and other required certifications as assigned.
• Maintain a professional, engaging learning environment that promotes participation and knowledge retention.
• Support implementation of new programs, workflows, technology, policies and organizational initiatives through effective training.
• Support the maintenance of accurate training records within learning management system.
• Assist with internal and external audits related to team member education and training records.
• Maintain effective working relationships with internal and external team members and leaders.
• Recommend improvements to increase learner engagement, knowledge, retention and overall effectiveness.
• Perform other duties as assigned.

As a team member at SMA, you are expected to:

• Support team goals and priorities
• Collaborate effectively with others
• Communicate clearly and respectfully
• Take initiative and solve problems
• Provide excellent service and support
• Model SMA's values and culture

To perform this position successfully, an individual must be able to perform each function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

• High school diploma or GED required.
• Bachelor's degree in Education, Organizational Development, Human Resources, Healthcare Administration, Behavioral Health, or a related field preferred.

• Minimum of one (1) year of experience delivering adult education, team member development, healthcare training, or organizational learning preferred.
• Equivalent combinations of education, experience, and demonstrated training expertise may be considered.

• Must obtain the following certifications within six (6) months of hire unless already certified:
• Basic Life Support (BLS) Instructor
• The Mandt System Instructor
• Additional instructor…