Member Service Representative

Member Service Representative# Member Service Representative Silver Springs - Ocala, FL 34470## Overview Position Type Full Time## Description
** Join Our Team at Florida Credit Union – Where Your Future Shines Bright!
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* About Us:

** At Florida Credit Union, our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services. When you become a part of our team, you’re not just starting a new job; you’re joining a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.
** Why You'll Love Working with Us:**
* ** Dynamic Team Environment:
** Work in a supportive and collaborative atmosphere where your ideas and contributions are valued.
* ** Extensive Training:
** Receive comprehensive training to ensure you’re set up for success from day one.
* ** Exceptional Benefits:
** Enjoy a competitive benefits package designed with your well-being in mind.
* ** Career Growth:
** Explore numerous opportunities for professional development and advancement within our organization.
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* Position Overview:

** Are you a motivated individual who thrives on helping others and finding creative financial solutions? As our Member Service Representative, you'll be the go-to person for our members' financial needs, offering personalized solutions while adhering to our credit union’s policies and goals.
** Your

Key Responsibilities:

*** Conduct engaging loan interviews and gather essential credit history to tailor financial solutions to our members’ needs.
* Assess loan applications by evaluating assets, liabilities, and credit experiences, and guide members through our loan procedures.
* Clearly communicate loan alternatives, credit criteria, and documentation to ensure members feel informed and confident.
* Cross-sell additional credit union services and provide expert advice to enhance members’ financial well-being.
* Process a range of financial services, including membership applications, checking accounts, IRAs, and more.
* Address member inquiries and resolve any issues, ensuring accuracy and compliance with all regulations.
* Adhere to OFAC and Bank Secrecy Act requirements to maintain the highest standards of compliance.
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* What We're Looking For:

*** A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience.
* A current driver’s license.
** Ready to Make a Difference?
** If you’re passionate about supporting your community and eager to grow your career with a team that truly cares, we want to hear from you! Apply today and take the first step towards a rewarding career with Florida Credit Union.
** Become a vital part of our mission to support and uplift our members – apply now!*
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