Vocational Rehabilitation; VR Intake Specialist
Listed on 2026-03-12
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Healthcare
Community Health, Healthcare Administration
Overview
Make an impact by joining Service Source, a champion for people with disabilities. Explore new opportunities! Service Source is an organization of talented people who drive innovation, embrace change, and strengthen communities.
This full-time position pays a contracted rate of $21.72 per hour.
Job SummaryThis position exists to coordinate referral processing, program orientation, eligibility documentation, One-Stop/Career Source partner referrals and outreach activities designed to encourage and increase consumer participation. This individual will hold a pivotal role on the Consumer Support and Core Service Team by serving as the initial contact for many Core service applicants. The main goal of this position will be to facilitate an increase in the number of individuals applying for Vocational Rehabilitation services.
PrimaryDuties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
- Provide outreach services and educates individuals and their significant others about Vocational Rehabilitation services available. Provide Outreach Services to community agencies, medical offices, religious organizations and support groups by telephoning and visiting in order to inform them of available services.
- Work with affiliates to ensure that basic consumer information is collected and maintained in a common database and that it can be used to track and report program activity and changes in demographics and services offered.
- Perform preliminary assessments on program applicants, which include assisting applicants through the application process by explaining documentation requirements and potential services and benefits, and coordinate receipt of eligibility documentation in order to verify applicant's appropriateness for rehabilitation services. This is done while offering choice of Florida Regional Office Counselor or DOE/DVR Counselor.
- Coordinate referrals to and from appropriate One Stop/Career Source partners.
- Facilitate private Orientations when requested. Collaborate with Rehabilitation Specialists and VR Counselors to ensure that all participants complete mandatory Orientations.
- Occasional travel to the Inverness office as dictated by consumer and/or vendor needs required.
- Intake Specialist assistance and support of other offices under our VR contract, as needed and requested by Supervisor.
- Review and comply with CRC Code of Ethics Guidelines.
- Complete all travel requests and travel reimbursement in a timely and accurate manner, complete timesheets in a timely and accurate manner. Ensure that all expenses are turned in during the month that they are incurred.
- Perform other responsibilities as assigned.
Education, Experience, and Certification(s)
- Associate Degree (AA/AS) in Human Services preferred.
- High school diploma or General Educational Development (GED) plus two (2) years work-related experience may substitute for an associate degree.
- Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).
- This agency requires a background screening to be completed through the Clearinghouse upon extension of a conditional offer of employment. Attached below is a link to the Clearinghouse website for your reference and educational review to better understand the process.
Skills and Abilities
- Computer literacy skills are essential. Must be familiar with the community.
- Excellent verbal communication required.
- Well-developed organization skills needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
The noise level in the work environment is usually quiet.
Benefits for Eligible Employees- Health coverage for you and your family through Medical, Dental, and Vision plans.
- Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
- A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
- Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
- To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
- A generous paid time-off program in which the benefits…
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