Financial Counselor; Patient Accounts, Billing and Collections

Who We Are

The Vines Hospital (affiliated with Universal Health Services), located in Ocala, FL is a premier behavioral health facility offering individualized mental health and addiction treatment to adults and adolescents in a secure and private setting. Our services include partial hospitalization and intensive outpatient programs. We offer acute psychiatric, detox, and PTSD treatment. We are located in picturesque Marion County, FL. The county is known as the Horse Capital of the World.

Enjoy the outdoors at one of the county’s serene parks, which includes wonderful hiking trails, river rafting, and tubing. Watch the county’s wildlife and view the scenery by taking a horseback ride through one of the area’s riding trails. Considered the heart of Florida, the beautiful region is centrally located within hours of many activities. Just a drive away from some of the state’s amusement parks or beautiful Florida beaches.

The county is less than two hours away from some of the state’s large metropolitan areas. From young professionals to a growing family, the area has plenty of activities for every individual.

Visit our website for more information on our hospital and services:

We are currently looking for a qualified and experienced Full Time Financial Counselor to join our team of dedicated Behavioral Health professionals. The Financial Counselor maintains records in patient accounting, insurance reimbursement and billing and collection processing. They will be responsible for verifying insurance benefits on all admissions as well as potential admissions; collections with self-pay accounts on the front and back end of a patient’s stay.

The Financial Counselor uses Excel spreadsheets and must have an understanding of credit balances and insurance verification. They are cross-trained in other areas of the Patient Accounts office and will be responsible for filling in when other Patient Accounts staff are absent. They will assist the Business Office Director with special projects.

The Financial Counselor maintains records in patient accounting, insurance reimbursement and billing and collection processing. They will be responsible for verifying insurance benefits on all admissions as well as potential admissions; collections with self-pay accounts on the front and back end of a patient’s stay. The Financial Counselor uses Excel spreadsheets and must have an understanding of credit balances and insurance verification.

They are cross-trained in other areas of the Patient Accounts office and will be responsible for filling in when other Patient Accounts staff are absent. They will assist the Business Office Director with special projects.

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

• Education: High school diploma or GED required.
• Experience: Minimum of two (2) years’ experience in hospital/medical collections with insurance and self-pay accounts required.
• Additional
  
  Skills:
  
  
  • Have the ability to deal with diverse and stress related situations in a calm manner.
  • Must be detail oriented with a high degree of accuracy.
  • Effective oral and written communication and guest relation skills required.
  • Must have good organizational and computer technical skills and have the ability to set priorities.
  • Must have understanding of credit balances, insurance verification and other hospital business office functions.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Excellent computer proficiency (MS Office – Word, Excel, and Outlook)
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within parameters of…