Area Health Information Specialist II

Area Health Information Specialist II

Location: Ocala, FL 34471 (Work exclusively at this location)

Hours: Monday-Friday 8:00 AM – 4:30 PM EST

Type: Full-Time, Regular

Benefits: PTO, Health, Vision, Dental Insurance, 401k, and tuition assistance.

• Full-time, Monday-Friday 8:00 AM – 4:30 PM EST
• Work exclusively at the Ocala, FL location
• Comfortable working in a high-volume production environment
• Processing medical record requests by taking calls from patients, insurance companies, and attorneys to provide medical status
• Documenting information in multiple platforms using two computer monitors

• Receive and process requests for patient health information in accordance with company and facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain knowledge of company and facility software.
• Adhere to code of conduct and policies.
• Inform manager of work, site difficulties, and fluctuating volumes.
• Assist with additional duties as required.
• Apply medical privacy regulations to guard against unauthorized disclosure.
• Manage patient health records and safeguarding them to ensure HIPAA compliance.
• Prepare new patient charts, gathering documents from paper sources or electronic health records.
• Ensure records are assembled in standard order and are accurate and complete.
• Create digital images of paperwork for electronic medical record storage.
• Respond to requests for patient records from both internal and external sources.
• Answer inbound/outbound calls.
• Assist with patient walk-ins, faxes, opening mail, data entry, and scheduling pick-ups.
• Assist with training associates, generating reports for managers, and participating in project teams.
• Lead staff on general questions and assist with new hire training.
• Exceed level 1 productivity expectations as outlined at the specific site.
• Perform other duties as assigned.

• High School Diploma or GED.
• Minimum of 1 year of health information related experience.
• Must be 18 years of age or older.
• Ability to travel locally/regionally 75% or more of the time and commute between locations as needed.
• Willingness to work overtime during peak seasons.
• Basic computer proficiency and ability to use phones, fax machine, printers, and office equipment.
• Professional verbal and written communication skills in English.
• Detail and quality oriented for accurate and compliant medical record information.
• Strong data entry skills.
• Ability to work independently with minimal supervision in a fast-paced environment.
• Strong organizational skills to manage multiple tasks.

• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvements, and feedback to stakeholders.

Vaccinations and Health Screening: To ensure the safety of patients and staff, many clients require post-offer health screenings and proof of vaccinations such as flu shot, Tdap, COVID-19, etc. Exemptions may be available based on disability, medical contraindication, pregnancy, or religion.

Employment Sponsorship: This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.