Health Support Specialist

Select how often (in days) to receive an alert:

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:884565

Agency:
Department of Health

Working Title:

HEALTH SUPPORT SPECIALIST -

Position Number:

Salary: $34,760.00 - $36,498.00 annually

This position will be available to work as Health Support Technician or Senior Clerk in all WIC locations. The incumbent will be required to work at various sites with scheduled or advance notification of changes. This is a highly skilled position which requires an expert understanding of the Federal WIC and nutrition program and the use of WIC FL-Wise System with minimal supervision.

Having successfully completed the Florida Paraprofessional training modules, will assist in providing quality nutrition services to WIC participants in compliance with the Federal Regulations. The incumbent is expected to promote cooperation, courtesy, and teamwork, in a diverse environment as an employee of the Marion County WIC program.

Maintains current knowledge of the Federal WIC program regulations including WIC memos, WIC FL-Wise system guide and the DOH manual 150-24. Accurately compiles and records income, demographic and other information to determine WIC eligibility and advises WIC participants of their rights and obligations according to federal guidelines. Ensures that the Florida voter registration group or individual application is completed accurately. Issue EBT card benefits.

Conducts secondary low risk nutrition education contacts in relationship with staff and the public. Assist in decreasing nonparticipation by contacting clients for appointments who appear on related reports such as No Show and Clients eligible for benefits reports.

Obtains accurate data on height and weight measurement on women, infants, and children. Performs hemoglobin testing and records results electronically. Cleans and calibrates equipment and areas where blood work is done daily. Employees are not required to lift more than 25 pounds in required duties. Maintains “universal precautions: in completing clinic HST function. Follows established guidelines and standards for safety in handling equipment, biological specimens, and waste products to prevent exposure to blood borne pathogens.

Completes lab/Anthro and immunizations sections in electronic system.

Promotes and supports breastfeeding initiative.

Reads, understands, and implements directives and other duties as assigned.

Completes and submits time sheets, EARS, and travel accurately and according to established division and agency guidelines.

• Ability to perform arithmetic calculations, and perform anthropometric, hematological processes.
• Knowledge of the procedures and practices for receiving and disbursing WIC EBT cards.
• Knowledge of basic bookkeeping procedures.
• Ability to deal with the public in a tactful and courteous manner, maintain records, organize and coordinate work assignments, communicate, maintain effective working relations and good rapport.
• Knowledge of the Florida Paraprofessional WIC modules.

MINIMUM-

Experience with using Excel, Word, Microsoft Office Suite, or any other computer programs

Valid FL Drivers License and willingness to travel to outlying WIC sites

Experience with providing customer service in a clerical setting to a diverse customer base

PREFERRED-

Fluent in Spanish

Prior experience working with children

Experience scheduling or rescheduling appointments, screening or determining program eligibility

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be…