IT Support Specialist

We are looking for a full‑time IT Support Specialist I who is a robust team player. We hire to retire. Join our awesome team of medical and dental professionals today!

Position is based in Marion County and covers 5 sites in Marion, Citrus and Sumter counties and requires daily travel.

• Health insurance (medical, dental, vision)
• FREE medical co‑pays
• Paid time off
• Eight paid holidays
• Company paid life insurance and short‑term disability

• Provide helpdesk support and resolve problems to the end user’s satisfaction
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Monitor project timelines and perform project related tasks
• Document operations and project procedures
• Install, test and configure new PCs, software and network devices
• Maintain inventory of all equipment, software and software licenses
• Report issues to the Network Administrator for escalation
• Manage PC setup and deployment for new employees using standard hardware, images and software
• Working knowledge of Active Directory, Exchange and other Microsoft platforms
• Working knowledge of Ethernet cabling, routers and switches

• Associate degree in computer science or related field
• Two or more years of experience as a computer support specialist
• Strong interpersonal skills
• Ability to work without supervision
• Technical documentation skills

• Microsoft Windows 11 support
• MS Office and common application support
• Printing and connectivity support
• Working knowledge of Active Directory, Exchange and other Microsoft platforms
• Working knowledge of Ethernet cabling, routers and switches

• Microsoft Hyper
  
  V virtualization support
• Microsoft Exchange 2013+
• Microsoft Active Directory
• Microsoft GPO management
• Microsoft WSUS support
• DFS and Print Services support
• HP Server/SAN support
• Cisco route and switch support
• Zoom Phone platforms
• Spiceworks support

We are an equal opportunity employer and drug‑free workplace.