Systems Support Specialist

Our client, a leader in healthcare technology, is seeking a Systems Support Specialist to join their team. As a Systems Support Specialist, you will be part of the clinical research support team supporting on-site technical operations. The ideal candidate will demonstrate strong communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Systems Support Specialist

Ocala, FL

$29.7

• Provide on-site technical support to participants during scheduled visits
• Assist participants with porting their mobile phones to the required platform
• Configure and pair Apple Watch devices with participant mobile phones
• Ensure proper installation of required applications and system settings
• Verify device connectivity, data synchronization, and functionality

• Previous experience supporting clinical research or healthcare technology environments
• Familiarity with mobile device management (MDM) systems
• Experience working in participant-facing or customer support roles
• Ability to communicate information effectively
• Strong troubleshooting and problem-solving skills related to mobile devices and wearables

• Opportunity to work in a dynamic healthcare technology environment
• Gain valuable experience supporting innovative mobile health solutions
• Collaborate with a dedicated and diverse team
• Contribute to meaningful health research initiatives
• Work onsite at a convenient location in Ocala, FL

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!