Senior ISP Network Engineer

Job Details

Job Location:

OC - Ocala, FL 34481

Position Type:
Full Time

Senior ISP Network Engineer will design, implement, secure, monitor, automate, and optimize the organization’s fiber-based Internet Service Provider (ISP) infrastructure. This position is responsible for the architecture, operation, and continuous improvement of Bridgenet's residential and commercial broadband network while ensuring exceptional reliability, scalability, security, and customer experience.

The Senior ISP Network Engineer serves as a technical leader responsible for carrier-grade routing and switching, fiber access technologies, subscriber management, network automation, incident response, proactive monitoring, and vendor collaboration. This role will play a critical part in Bridgenet's continued network expansion and next-generation broadband initiatives. This role builds upon the current focus on ISP infrastructure, routing, switching, and network reliability while expanding responsibilities to include modern carrier-grade network operations and next-generation broadband technologies.

• Design, implement, maintain, and optimize Bridgenet's residential and commercial broadband infrastructure.
• Engineer scalable and highly available ISP network architecture to support continued organizational growth.
• Design and support FTTH (Fiber-to-the-Home) network infrastructure.
• Configure and maintain GPON and XGS-PON fiber access networks.
• Deploy and manage Optical Line Terminals (OLTs), ONTs/ONUs, residential gateways, and customer premises equipment (CPE).
• Configure and support access, aggregation, and core switching infrastructure.
• Support DOCSIS environments where applicable.
• Plan and implement network redundancy and disaster recovery strategies.

• Configure, manage, and troubleshoot Cisco enterprise and ISP routing infrastructure.
• Administer BGP, OSPF, IS-IS, EIGRP, MPLS, VPN, QoS, IPv4, and IPv6 routing environments.
• Manage:
  • DHCP
  • IPoE
  • PPPoE
  • RADIUS / AAA
  • CGNAT
  • DNS
  • IP Address Management (IPAM)
• Manage subscriber provisioning and authentication platforms.

• Design, implement, and support Calix access technologies and associated subscriber management platforms.
• Configure and maintain Calix OLTs and associated fiber access infrastructure.
• Support provisioning, activation, troubleshooting, and lifecycle management of fiber subscribers.
• Collaborate with vendors on software upgrades, implementation planning, troubleshooting, escalations, and product enhancements.

• Develop and implement automation solutions that improve operational efficiency.
• Utilize Python, REST APIs, Ansible, and automation tools for configuration management.
• Automate:
  • Network provisioning
  • Configuration deployment
  • Configuration backups
  • Version control
  • Network validation
• Maintain configuration repositories using Git.
• Identify opportunities to reduce manual administration through automation.

• Develop and maintain a proactive network monitoring strategy utilizing:
  • SNMP
  • Syslog
  • Net Flow / sFlow
  • Network telemetry
  • Traffic analysis
  • Capacity monitoring
  • Performance monitoring
  • Availability monitoring
  • SLA reporting
  • Automated alerting
• Analyze network trends and recommend infrastructure improvements before service degradation occurs.

• Participate in and lead major incident response activities.
• Lead troubleshooting during critical network outages.
• Support after-hours on-call rotation.
• Coordinate service restoration efforts with internal teams and vendors.
• Follow established escalation procedures.
• Perform root cause analysis and identify…