Maintenance Supervisor

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.

Company Overview

At Hawthorne Residential Partners
, we’re looking for dependable, motivated, and hands‑on maintenance professionals who take pride in creating clean, well‑maintained, and welcoming communities. We offer more than just a job; we provide a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team that will support you, challenge you, and cheer you on every step of the way.

Job

Overview

Maintenance professionals play a vital role in creating an exceptional apartment community. As a Maintenance Supervisor, you are expected to monitor your team's budget, manage inventory, and delegate work orders effectively. It is your responsibility to ensure that all apartments are ready for new residents, that the maintenance team adheres to compliance standards, and that you provide training and development opportunities for your team members.

Education,

Experience & Licenses

• High School or GED equivalent
• Minimum 3 years of experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical. Prior supervisory or lead technician experience strongly preferred.
• Valid Driver's License
• EPA certification
• CPO Certification
  * highly preferred (state requirements may vary)

Team & Leadership Responsibilities

• Lead, schedule, and supervise the daily work of the maintenance team, ensuring high performance and accountability.
• Foster a team culture rooted in excellence, integrity, and the Live It values of kindness, connection, and service.
• Supervise vendor partners, ensuring work is completed timely, safely, and to company standards.
• Manage capital improvement projects, including obtaining bids, scheduling, and overseeing successful project execution.

Repair & Preventative Maintenance

• Proactively identify and resolve service needs throughout the community.
• Maintain and execute quarterly preventative maintenance programs to protect the physical asset.
• Ensure HVAC, plumbing, electrical, and other systems function optimally through hands‑on repair and oversight.

Make‑Ready Units

• Oversee unit turn scheduling and execution, ensuring homes are move‑in ready and meet Hawthorne quality standards.
• Personally inspect vacant units to confirm cleanliness, functionality, and presentation prior to move‑in.

Maintaining Building & Grounds

• Implement and maintain a preventative maintenance plan for all buildings and equipment.
• Ensure grounds, amenities, and common areas are clean, safe, and beautifully maintained.
• Support curb appeal and a welcoming environment through daily attention to community appearance.

Additional Responsibilities

• Conduct on‑call emergency service rotation as scheduled.
• Respond to service requests in a timely, thorough, and professional manner.
• Follow safety guidelines in accordance with OSHA and company policy and standards.

Qualities That Make Someone SOAR in This Role

• People Service & Customer‑Focused:
  Commitment to excellent service while embracing Live It culture.
• Accountable:
  Delivers results with integrity and clear communication.
• Vendor Management:
  Builds and maintains strong vendor relationships to ensure timely completion.
• Highly Organized:
  Maintains a professional environment and balances multiple tasks effectively.
• Reliable:
  Steady and dependable presence for the community and team.
• Hands‑On Expertise:
  Tackles technical issues confidently and ensures repairs meet standards.
• Leadership:
  Provides technical expertise and problem‑solving while mentoring others.

Work Schedule & Availability

Maintenance Supervisors work Monday through Friday, 8:00 AM to 5:00 PM. The role includes participation in an on‑call rotation for after‑hours emergencies and occasional support for resident events, as needed.

Compensation & Benefits

Maintenance Supervisors receive a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to hourly compensation.

Professional Benefits

Our Career Path Program and Learning & Development team support your growth. An education reimbursement program helps expand your skills in maintenance.

Personal Benefits

• Free Dental Insurance
• Medical and Vision Coverage plans
• Health and Wellness Incentives
• 401(k) Retirement Match Program
• Paid time off incl. birthday, sick leave
• Pet Insurance Plans
• Paid Maternity, Paternity, and Adoption Leave
• Telehealth access 24/7/365
• Company‑Paid Life Insurance
• Retirement Planning support

Hawthorne is an equal opportunity employer.

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