Branch Manager - Ocala

Empower Rental Group is hiring a Branch Manager in Ocala, Florida! Empower Rental Group is a family of local equipment rental providers across the southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently. We now have over 36 locations, and we are hiring a Branch Manager for our Ocala, FL, location!

• Weekly Pay
• Bonus Plan
• 401(k) with Company match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Employer-paid life insurance with a  buy-up  option
• Voluntary life, accident, and Long-Term disability options
• Employee Assistance Program (EAP)
• Employer-paid STD disability benefits
• Paid Parental leave
• Paid time off, Holiday Pay, and Sick time
• Employee Referral program
• Retirement plan
• Employee Sharing Program

• Achieve operational and revenue goals set by leadership; closely monitor reports and maintain firm control of the Branch’s financial performance.
• Manage and/or contribute to proactive sales prospecting, new customer acquisition, and account management of existing customers.
  • Mentor and support branch sales professionals throughout the entire sales life cycle.
  • Ensure that prospective goals are met; follow-up on leads, inbound & outbound sales calls, phone and in-person sales presentations etc.
  • Track the volume of quotes generated and ensure prompt follow-up.
  • Prepare sales & work orders for accepted quotes in POS system. Maintains key data on lost deals; accurately enters/updates all contacts and sales activity in CRM.
  • Promote networking and shared solutions by participating in local, regional, and industry associations.
• Communicate vision and set leadership direction for all branch employees.
  • Build a cohesive Branch team with a strong sense of urgency to meet customer requirements.
  • Observe employees’ core job skills as well as their ‘team’ interaction and communications.
  • Promptly communicate information from corporate to all branch personnel.
  • Support upper management decisions and uphold corporate policy. Ensure that branch employees understand, embrace, and act on the Client Focus initiatives.
• Organize process flow and physical space for continuous improvements (sales & business office, work yard, product assets, dispatch etc.). Prioritize workflow and manage day-to-day operation.
  • Monitor inventories and order materials and supplies; conduct monthly physical inventory.
  • Ensure supplies, tools, and equipment are properly used, maintained, and accounted for.
  • Oversee complete quality inspections of all units and trucks prior to customer delivery; ensure all assets returned from the customer are inspected for damage.
  • Ensure units meet all applicable codes.
  • Prepare for and undergo corporate operational Audits (6 months, annual etc.)
• Provide branch employees with a healthy, safe work environment.
  • Maintain full compliance with all OSHA, DOT, and Safety rules and regulations and abides by all corporate rules and procedures.
  • Conduct regular branch meetings, safety meetings, and safety inspections.
• Interview, hire, and manage the performance of all Branch employees.
  • Clearly communicate expectations, ensure employees are properly trained, and conduct timely performance appraisals.
  • Work one-on-one with team members; set weekly, monthly, quarterly, and annual goals; support employees in achieving their goals.
• Build and maintain strong working relationships with customers, vendors, and suppliers.
  • Assist with and manage escalated customer concerns in a timely manner; research and resolve accounts payable, contract issues etc. in a prompt and courteous manner.
• Keep the Regional Director and management informed regarding areas of concern or opportunity such as major projects, inventory shortages, competitor activity or logistical challenges.
• Support and Build a Unified Company Culture.
• Maintains a safe work environment.
• Continuous Improvement
  • Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
• Perform other related duties as assigned.

• High level of computer proficiency; especially with Excel and CRM…