Assistant Closing Manager

Job Overview

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you’re stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

• Weekly Pay:
  Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships:
  Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off:
  Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable
  
  Health Benefits:
  
  Choose from three medical plans and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan:
  Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan:
  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*
• * Eligibility requirements vary by position.

Working closely with the Closing Manager, the Assistant Closing Manager is responsible for providing leadership and direction within the club and driving club performance. Specifically overseeing when you are the MOD, recovery, utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open. In addition to team leadership, the manager is accountable for maintaining policies and procedures, delivering a positive service experience to members, providing Grand Opening Look Daily (GOLD) club conditions, and providing leadership and direction within the club.

The Assistant Closing Manager assists in audit compliance efforts, drives collaboration with Business Partners (BPs), and oversees onboarding, certification, and training to ensure food safety and operational excellence. This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts.

A valid Serv Safe Food Safety Certification is required and must be maintained in good standing. In Florida, this role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. Must complete yearly certification for a forklift license. The qualifier certification exam must be taken online with video. BJ’s covers any applicable cost associated and training.

• Own end-of-day execution:
  Oversee Recovery, Utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open.
• Lead by presence:
  Actively walk the floor during closing hours to observe execution, engage with Members, and support team performance.
• Maintain GOLD Standards through close:
  Guarantee a Greet, Anticipate, Appreciate (GAA) and Fast, Friendly, Full, Fresh, Clean experience is delivered until the last Member exits the building.
• Ensure full-functioning departments through closing:
  Validate that registers remain open, perishable stations are attended, and all service areas are operational through the final Member transaction.
• Support Member issue resolution:
  Personally resolve or elevate Member concerns during closing to ensure satisfaction and timely service recovery.
• Drive in‑stock and freshness:
  Monitor evening inventory levels, product rotation, culling, and merchandising execution, with a focus on perishable departments.
• Enforce sanitation standards:
  Confirm completion of daily cleaning checklists, sweep logs, waste pulls, and safety protocols to uphold cleanliness and compliance.
• Lead Recovery team productivity:
  Coach Recovery and Utility Clerks to ensure efficient task execution and appropriate zone coverage during closing.
• Utilize tools effectively:
  Leverage Hot List, NAFS,…