Emerging Store Manager - SC

Position Summary

This position is a developmental leadership role designed to prepare associates for potential Store Manager opportunities within the Walmart US store operations environment. The Emerging Store Manager (ESM) will train and develop across many areas of store operations, including merchandising, people leadership, financial management, customer experience, and community engagement.

Trains and develops within a store environment in the areas of retail operational acumen, people leadership, merchandising strategy, financial management, customer experience, and community engagement in preparation for a Store Manager role.

Assists in managing the store's financial performance by learning to authorize and manage expenditures against budget. Monitors sales and profit goals. Analyzes economic trends and community needs for budget forecasting. Generates, reviews, and acts on business reports and profit‑and‑loss statements.

Supports sales in the store by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and appropriate in‑stock and inventory levels.

Models, enforces, and provides direction and guidance to hourly associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards.

Analyzes and assists with projected staffing plans to ensure they are accurately forecast to meet business goals for workload and performance results. Supports the timely implementation of staffing plans, talent pipelines, and succession planning processes.

Initiates, directs, and participates in community outreach programs as a community liaison. Encourages and supports associates and managers in serving as good members of the community. Establishes and maintains relationships with key individuals or groups as the representative for the company. Promotes company‑sponsored programs, events, and sustainability efforts.

Upholds the Open Door Policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and providing resolutions according to company policies and procedures. Proactively seeks out associate comments and concerns by meeting with associates in their work areas.

Assists in leading and directing the store's management team by supporting the establishment and implementation of store objectives, communicating goals, monitoring performance and providing feedback, and identifying training and development needs.

Ensures compliance with company policies and procedures by holding hourly associates and managers accountable. Analyzes and interprets reports. Implements and monitors asset protection and safety controls. Maintains quality assurance standards. Oversees safety and operational reviews.

Develops and implements action plans to correct deficiencies. Supports the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, measuring progress, and adjusting performance accordingly.

Demonstrates adaptability and supports continuous learning. Effectively facilitates strong partnerships and relationships with key stakeholders across the organization (including Market Managers, Regional leadership, Merchandising, Human Resources, and Asset Protection). Develops, implements, and sustains key organizational objectives.

Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co‑workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting…