Center Nurse Manager

Job Details

Job Location:

Heart of Florida Health Center CENTRAL - Ocala, FL 34471
Position Type:
Full Time

The Center Nurse Manager is responsible for the delivery of high-quality patient care by organizing, directing and planning the clinical operations of the clinical support staff within the Heart of Florida Health Centers. They ensure staff adherence to organizational policies and procedures and competence in the performance of clinical skills. Oversees supply, medication and vaccine inventory management and ensures all medical and clinical equipment is calibrated and operational.

Creates a cohesive team that mentors, supports and communicates openly and holds each other accountable no matter what department collaborating with. The Center Nurse Manager reports to and assists the Chief Nursing Officer with day‑to‑day clinical management.

• Current licensure as an RN with at least 3‑5 years of nursing leadership experience.
• Experience in an FQHC setting and physician practice preferred.
• Skilled in the provision of primary care or at least 2 years of bedside nursing hospital experience.
• Skilled in procedures such as phlebotomy, EKGs, handling of urgent care, assisting with emergencies, preparing patients for exams, assisting with physical examinations, preparation of specimens for lab, administration of injections and other necessary drugs in adherence to providers written orders.
• Patient care instruction and telephone triage is expected.
• A person in this position must be a visionary with supervisory experience, mature judgment, good leadership, interprofessional, communication and computer skills are a must.
• The ability to delegate responsibilities, create a climate of teamwork, and ensure accountability among those supervised.
• Must maintain current BLS certification from nationally recognized organizations that include hands‑on skills verification. Online‑only or non‑recognized certifications are not accepted.
• Must demonstrate excellent internal and external customer service skills.
• The nurse manager must demonstrate an understanding of the intent, and follow standards, guidelines and protocols related to achieving and maintaining certifications by outside agencies.
• Must demonstrate a personal and professional commitment to Heart of Florida Health Center and its Mission Statement.
• Ability to provide bilingual patient care is a plus.

• Must be able to perform all essential functions of a registered nurse in alignment with the Florida Board of Nursing.
• Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.
• Maintains nursing guidelines by assisting with writing and updating policies and procedures and communicating changes to his/her assigned team.
• Maintains nursing operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures.
• Assures quality of care by assisting in developing and interpreting philosophy and standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments.
• Maintains nursing staff by assisting in recruiting, retention, selection, orienting, and training clinical support staff.
• Coaches, counsels, and disciplines clinical support staff as needed.
• Plans, monitors and appraises job results while also completing skills validations on medical assistants, licensed practical nurses, phlebotomists, and clinical team leads.
• Establishes a compassionate environment by providing emotional and psychological support to patients, staff and families.
• Responsible for ensuring that clinical support staff are able to perform the basic skills specific to their role and in accordance with their licensure and certification.
• Responsible for ensuring telephone triage, fax inbox monitoring, and employee attendance is executed according to policy and procedure.
• Collaborates with clinical and operational team to assist with calling…