Sales Support

Position Title: Sales Support

Reports to: Store Manager

Location: College of Central Florida, 3001 Southwest College Road #36, Ocala, Florida 34474

Contract Type: Part-Time, Permanent

Working hours: 20 hours per week

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will support during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support. This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.

• Engage customers on the sales floor with information, support, and a positive attitude.
• Maintain clean, organized, and well-merchandised store displays.
• Support customers in person, via phone, and email.
• Manage and fulfil customer orders.
• Assist customers in locating and purchasing course materials.
• Stock and merchandise textbooks to ensure easy access and visual appeal.
• Support daily upkeep and organization to meet sales and service goals.
• Receive and check in incoming merchandise and supplies.
• Organise back-stock to ensure efficient restocking of the sales floor.
• Prepare and process outgoing shipments, customer orders, and returns.
• Must be able to lift up to 40lb unassisted.

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.