Personal Shopper - Sam's

Sam's Club # Sw College Rd
Ocala, FL

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring order accuracy, securing items until members arrive and following up on out of stock merchandise.

Completes work assignments and priorities using policies, data and resources; collaborates with managers, coworkers, customers and partners; identifies priorities, deadlines and expectations; carries out tasks; communicates progress; recommends improvement opportunities; adapts to change.

Provides Member service by acknowledging the Member, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.

• Develop and support Membership services
• Promote membership benefits and Company value proposition
• Process Membership upgrades and credit accounts
• Participate in sales and marketing events
• Maintain safety standards and conduct safety sweeps
• Handle hazardous materials disposal per guidelines
• Fulfill Member orders (fax, pull, click & pull)
• Scan, wrap, palletize, and secure items for accuracy
• Communicate progress, recommend improvement opportunities, and adapt to change
• Provide exceptional Member service and resolve issues
• Comply with company policies and ethics, using Open Door Policy
• Foster a culture of belonging, teamwork, and growth
• Act with integrity and regulatory compliance
• Makes decisions based on reliable information balancing short- and long-term priorities
• Seek continuous improvement and learning

• -Health benefits include medical, vision and dental coverage
• -Financial benefits include 401(k), stock purchase and company-paid life insurance
• -Paid time off includes PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment.
• -Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• -Live Better U is a paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion to bachelor's degrees and short‑form certificates.
• -Clear Pathways – in‑house training and community programs to cultivate opportunities for talent development.
• -401(k) matching and stock purchase plans
• -Paid time off – vacation, sick leave, holidays, parental leave
• -Medical, dental, vision, and wellness programs for the employee and family
• -Mental health resources and assistance for life’s challenges
• -Training, leadership programs, and clear career advancement pathways

3921 SW COLLEGE RD, OCALA, FL , United States of America