Sales Consultant

Legacy is looking for a Full Time Sales Consultant that can work with a talented team to ensure the continued growth of the Company. By joining Legacy, you will become a part of our team and will work in an environment where we cultivate thriving communities where mutual respect and collaborative spirit are the cornerstones of every interaction.

The primary function of the Sales Consultant is to drive home sales within the manufactured housing community by delivering a professional, responsive, and service-oriented experience to prospective buyers.

The individual is responsible for managing the sales process from initial inquiry through closing, including lead follow-up, home tours, application support, and transaction coordination. The Sales Consultant plays a key role in converting community traffic into home sales while maintaining a polished, welcoming, and customer-focused sales environment.

The ideal candidate is warm, organized, self-motivated, and highly responsive, with the ability to build trust quickly, manage multiple prospects simultaneously, and follow through with consistency and professionalism.

• Actively sell Legacy-owned new, pre-owned, and brokered homes within the community.
• Serve as a professional and welcoming first point of contact for prospective buyers.
• Respond promptly to all inbound leads, including phone, walk-ins, email, text, and online inquiries.
• Schedule and conduct home and community tours.
• Present homes, pricing, and community features in a clear, compelling, and professional manner.
• Build rapport with prospects, assess their needs and guide them through the decision-making process.
• Maintain a strong understanding of available inventory, pricing and current promotions.
• Ensure inventory homes are clean, well-presented, and show-ready at all times.
• Support open houses and community sales events as needed.

• Enter all leads into the CRM system within one (1) hour of receipt or by the next business day.
• Maintain consistent, timely follow-up throughout the sales process.
• Accurately document all communications, notes and status updates in CRM.
• Complete required workflow steps and maintain organized, up-to-date records.
• Document clear and accurate reasons when prospects do not move forward.
• Request lead closure when appropriate based on activity and responsiveness.

• Ensure all inventory homes, including brokered homes, are accurately represented on Legacy and syndicated websites.
• Maintain familiarity with current marketing efforts, promotions, and featured inventory.
• Ensure plan‑ogram adherence and execution when provided.
• Notify the Sales Director/Regional Manager of all offers, regardless of price.

• Support the full sales process from application through closing.
• Collect and process earnest money deposits.
• Enter and process residency applications.
• Coordinate and track closing timelines with buyers.
• Prepare and assist with closing documentation and home sale closings.
• Coordinate with corporate sales staff as needed.
• Assist with post‑closing documentation and titling support.
• Support home readiness in coordination with construction as needed.

• Support day-to-day office operations as needed, including answering phones and greeting visitors.
• Community professionally with residents, vendors, and prospective buyers.
• Assist with administrative tasks, including rent payments, as needed.
• Perform other duties as assigned.

• Communication:
  Ability to write and speak clearly and concisely.
• Energetic:
  Ability to work with a sense of urgency and follow through.
• Detail Oriented:
  Strong attention to accuracy and detail.
• Problem Solving
  
  Skills:
  
  Ability to proactively resolve issues.
• Decision Making:
  Sound business judgement.
• Organized:
  Ability to follow systems and maintain accurate records.
• Time Management:
  Ability to manage priorities effectively.
• Self-Motivated:
  Driven and able to work independently.
• Honesty, Integrity and Reliable:
  Do what you say; be dependable.
• Motivation:
  Ability to inspire performance in self and others.