Sales Admin

Work Schedule

• Monday – Thursday: 8:00 AM – 5:00 PM
• Friday: 8:00 AM – 2:00 PM

• Serve as the first point of contact for inbound and outbound sales leads.
• Collect and document key lead details, including project requirements, stakeholders, budgets, timelines, project stages, and urgency levels.
• Grade and prioritize leads to assign them to the appropriate sales engineer.

• Monitor and ensure every active lead has appropriate follow‑up actions scheduled.
• Track and report on pipeline activity, highlighting overdue tasks or opportunities requiring escalation.
• Maintain accurate records of customer interactions and updates in the CRM system.

• Conduct follow‑up calls with prospects and customers to ensure consistent progress through the sales funnel.
• Schedule and coordinate presentation calls, follow‑ups, and meetings with internal and external stakeholders.
• Maintain and manage the sales team’s calendar to ensure no opportunities are missed.

• Conduct during‑sale and post‑sale interviews with customers to gather feedback and identify potential concerns.
• Facilitate the collection of customer reviews and testimonials.
• Report on customer satisfaction metrics and provide actionable insights for improvement.

• Prepare proposals, presentations, and sales materials as needed.
• Compile data for sales reports and performance metrics.
• Provide logistical support for sales events and presentations.

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with CRM software (e.g., Salesforce, Hub Spot) and MS Office Suite.
• Previous experience in sales support, administrative, or customer service roles preferred.
• Ability to work collaboratively and adapt in a fast‑paced environment.

This is a salaried position with eligibility for performance‑based bonuses.

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Professional development opportunities