Internet Sales

Job Details

Job Location:

TOYOTA OF OCALA - OCALA, FL 34471

Position:
Internet Sales Associate

• Handle all incoming internet leads, phone inquiries, and text communications
• Engage customers through calls, texts, and emails with the goal of setting appointments
• Build value in the dealership experience and overcome objections using effective communication (ARP: Acknowledge, Respond, Pivot)
• Maintain consistent and timely follow-up on all prospects
• Log all customer interactions accurately in the CRM
• Confirm and prepare appointments to ensure a smooth in-store experience
• Transition from appointment setting to in-store sales and close deals
• Work closely with management and team members to maximize opportunities and performance

• Proven sales experience, preferably in automotive or a high-volume sales environment
• Strong follow-up skills with the ability to stay consistent across calls, texts, and emails
• Excellent communication and objection-handling skills
• Ability to build value and guide customers toward setting an appointment
• Self-motivated with a strong sense of ownership over leads and performance
• Comfortable working in a fast-paced, team-driven environment
• Coachable, competitive, and driven to improve

• High activity levels across calls, texts, and emails
• Timely responses to all inbound leads and customer inquiries
• Strong appointment-setting performance
• Accountability for individual results while contributing to team success