Property Management Maintenance Liaison

The Property Management Liaison is responsible for working with the Assistant Property Managers in managing the assigned community and for the coordination of tenant requests and the administration of maintenance services.

Additionally, this position will ensure that all units in the program meet the companys quality practices and that all standards are upheld, inspecting residences and performing basic repairs and preventative maintenance as needed.

Some of our great benefits include:

Paid Holidays & Vacations Weekly Pay Health Benefits & matching 401K Employee Assistance Program Employee Referral Program Discount on fitness membership

Telehealth available to ALL employees

Responsibilities:

Assists in monthly visual inspections of vacant properties and prepares for occupancy

Ensures rental properties are in clean and move in ready condition

Proactively walks all residential units noting necessary dwelling repairs, including but not limited to paint, roof, landscaping, concrete, plumbing, carpentry, electric etc.

Responds to tenant requests for repairs and keeps a journal of completed work Responsible for taking care of minor issues and repairs and fixing simple electrical, plumbing, and HVAC issues

Conducts routine inspections of property and equipment and performs regular preventive maintenance

Coordinates with contractors or repair crews for work that requires outsourcing

Inspects all properties prior to authorizing release of security deposits

Notifies management when specialized repairs are necessary, ensuring problem is resolved by specialized and approved contractor

Demonstrates a courteous and professional attitude at all times

Troubleshoots, repairs and/or escalates issues as appropriate

Responds to service calls in a timely fashion

Maintains an accurate service tracker and develops a service maintenance plan for customers

Obtains approval from homeowners as needed for work orders exceeding the set minimum or as otherwise requested

Investigates and completes resident work orders as requested by the property management team Maintains a basic knowledge of community rules and regulations

Works with the Property Management team to reduce tenant complaints and work orders through proactive initiatives

Assists with emergencies as needed

Avoids any appearance of favoritism or inappropriate behavior with residents

Must provide own reliable transportation

Education and Experience:

High School Diploma or equivalent required

Previous maintenance experience required

Previous customer service training preferred

Experienced with all tools utilized in residential repairs required

Skills and Knowledge:

Must be able to read, write and understand English Basic computer skills

Must be familiar with Marion County and Florida Building Code requirements

Mechanical aptitude and experience with commercial and residential building repairs

Problem solving and decision making skills

Ability to troubleshoot and resolve issues appropriately

Ability to determine when issues need to be escalated

Basic knowledge of electricity and mechanical functions

Ability to work with minimal supervision, accomplishing tasks and completing work orders efficiently and in a timely manner

Personal Attributes:

Strong interpersonal skills

Honesty and integrity

Team player

Self-motivated

Strong work ethic

Commitment to diversity, equity and inclusion

Certifications or Licenses

A valid Florida Drivers License with acceptable driving history is required

Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities.
* Drug free work place
* #J-18808-Ljbffr