Auto Glass Installation Technician Trainee

Overview

A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program the trainee will receive the Safelite Safe Tech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

• Be paid to learn and apprentice the Safelite way through hands‑on and classroom training, including observing and assisting in installing and repairing auto glass.
• Recalibrate automotive safety systems, troubleshooting and completing diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite‑certified technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles, company‑issued tools and chemicals used throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly pay starting at $19.25 per hour, increasing to $22.75 per hour after training and certification.
• Earn $5 per set of wiper blades when added for customer safety.
• Potential to be promoted in your first year; technician career levels are based on performance metrics demonstrating efficiency, quality and customer satisfaction.
• A benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources needed to be successful.
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• High School Diploma, GED or equivalent (preferred).
• Valid state‑issued driver’s license and any other license(s) required for operating a company vehicle.

• Must be 18 years of age or older.

• Ability to regularly lift and carry up to 35 pounds, occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist the body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and to be monitored via in‑cab vehicle safety camera or video surveillance technology.
• Maintain professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to safely work outside in a wide variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals, including flammable chemicals, as applicable per the Safelite Way of Fitting.
• Ability to work scheduled days with flexibility on start and end times to accommodate customer needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem‑solving ability to troubleshoot issues independently and collaboratively.
• Ability to read, write and interpret English language and technical directions.
• Ability to communicate orally (via phone) and in writing (via computer or other electronic means).
• Maintain a professional appearance, adhering to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

This job description is not all inclusive for every aspect of this role.

Employees may be required to perform other related duties as assigned to ensure workload coverage.

This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

We’re an equal opportunity employer. We do not discriminate on any protected characteristic and we do not tolerate discrimination or harassment.