Solutions Specialist

Bright Shore Mortgage is looking for a creative, tech-savvy builder who thrives on solving problems - not just maintaining systems. As a Solutions Specialist, you'll partner with business leaders to rapidly develop modern applications, automations, and data solutions that drive operational excellence and support Bright Shore's continued growth.

The Solutions Specialist is responsible for identifying business challenges and rapidly developing practical technology solutions that improve efficiency, automate manual work, and enhance the experience of employees, borrowers, clients, and business partners. This role is designed for an individual with exceptional curiosity, strong technical aptitude, and a passion for building solutions rather than simply maintaining systems.

Working closely with business leaders across the organization, the Solutions Specialist translates operational needs into modern applications, dashboards, automations, integrations, and user experiences. Projects may include developing web-based interfaces, creating internal applications, building dashboards and business intelligence reporting, writing SQL queries, developing Python-based utilities, integrating APIs, implementing AI-driven workflows, and leveraging low-code or automation platforms to accelerate delivery. Success is measured by solving business problems quickly, accurately, and sustainably - not by the specific technology used.

This position embraces a rapid development philosophy where ideas move from concept to deployment in days rather than months. The Solutions Specialist is expected to leverage modern AI development platforms, automation technologies, and emerging software tools to dramatically improve productivity while maintaining quality, security, scalability, and operational reliability.

The ideal candidate is a self-starter who enjoys learning new technologies, experimenting with innovative approaches, and continuously expanding their technical capabilities. Rather than being an expert in every programming language or platform, this individual possesses the aptitude and determination to quickly master new technologies and apply them to real business challenges. They are energized by solving problems, simplifying complexity, and creating solutions that allow Bright Shore to operate smarter, faster, and more efficiently.

Through creativity, initiative, and disciplined execution, the Solutions Specialist helps build the next generation of Bright Shore's technology platform while reinforcing the organization's pillars of Leadership, Raving Fans, Transparency, High Performance, and Tenacity.

• Demonstrates exceptional problem-solving ability with a passion for identifying business challenges and developing practical, scalable solutions
• Learns new technologies quickly and continuously expands technical capabilities through curiosity, experimentation, and self-directed learning
• Demonstrates strong technical aptitude across software development, automation, data analysis, and modern development tools without being limited to a single technology stack
• Leverages artificial intelligence, modern development platforms, and automation tools to accelerate solution development while maintaining quality, security, and reliability
• Translates business requirements into intuitive user interfaces, automated workflows, reports, dashboards, and operational solutions
• Demonstrates proficiency in modern development concepts including web technologies, APIs, SQL, Python, business intelligence, automation platforms, and cloud-based tools
• Designs clean, user-friendly interfaces that simplify complex business processes and improve employee productivity
• Think creatively and challenges traditional approaches by identifying opportunities to automate manual work and eliminate unnecessary complexity
• Comfortable working independently with minimal direction while collaborating effectively with business leaders and technical resources
• Demonstrates strong analytical skills with the ability to understand business processes, identify root causes, and recommend innovative technology solutions
• Maintains disciplined documentation, version control, testing, and deployment practices to ensure solutions remain maintainable and scalable
• Demonstrates sound judgment regarding data security, privacy, operational risk, and system integrity when developing technology solutions
• Communicates technical concepts clearly to non-technical users while maintaining a strong customer-service mindset
• Adapts quickly to changing business priorities and thrives in a fast-paced environment where rapid solution delivery is expected
• Demonstrates initiative by identifying opportunities for improvement before they are requested by leadership
• Maintains a builder's mindset, measuring success by business outcomes, operational improvements, and user adoption rather than technology complexity
• Upholds Bright Shore's pillars of Leadership, Raving Fans, Transparency, High…