Dispatch Ticket Clerk

Benefits:

• 401(k)
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance

Job Title: Ticket clerk

Location: Ocala, FL – On-site

Job Type: Full-Time
Compensation:$15-$18 per hour, depending on experience

We are hiring for our client, a fast-growing logistics and transportation company specializing in hauling services for construction, landscaping, or general freight. We are committed to delivering reliable and efficient services to our clients while maintaining a high standard of safety and professionalism.

Position Summary:

We are seeking an organized ticket clerk to support our dispatch team in their efforts to coordinate and schedule hauling operations. The ideal candidate will have strong communication skills, a customer service mindset, attention to detail, and the ability to thrive in a fast-paced environment. You will be responsible for entering/processing dispatch tickets to support the dispatch team as they dispatch drivers, managing routes, communicating with clients and field teams, and ensuring timely and efficient deliveries.

Responsibilities:

· Communicate effectively with team, drivers, customers, and internal teams via phone, text, and dispatch software

· Maintain accurate records and service documentation

· Handle service requests, emergencies, and driver issues promptly and professionally

· Collaborate with the dispatch team and customers

Qualifications:

· High school diploma or equivalent (required)

· Proficient with basic computer applications (e.g., Word, Excel, email)

· Excellent communication, problem-solving, and organizational skills

· Ability to multitask and remain calm under pressure
Schedule:

· Expected hours 40 per week (Monday through Friday, 7-4*)

*hours subject to shift slightly based on needs of the dispatch team.

What We Ofer:

· Competitive pay ($15-18/hour)

· Health, dental, and vision insurance

· Paid time off and holidays

· Supportive team environment

· Opportunity for advancement within a growing company