PT Morning Customer Service Representative

Job Details

Job Location:

L112 Ocean City - Ocean City, MD 21842

Part-Time:
Starting at $15 per hour.

Schedule:

• Wednesday: 8 a – 11 p
• Friday: 9 a – 2 p
• Saturday: 8 a – 12 p
• Sunday: 8 a – 12 p

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

• Growth Opportunities – over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership

• Provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional judgement‑free member experience.
• Answer phones in a friendly manner using information scripts.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
• Provide a clean, sanitized, and safe club environment.

• Customer service experience.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

• Frequent lifting, carrying, pushing, and pulling.
• Must be able to lift up to 75 lbs.
• Will encounter cleaning chemicals during shift.
• Frequent climbing, balancing, kneeling and crouching during shift.
• Continual reaching with hands/fingers/arms during shift.