Agent Experience Lead & Onboarding Specialist
Job in
Ocean City, Cape May County, New Jersey, 08226, USA
Listed on 2026-08-03
Listing for:
Compass
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Compass is seeking an Agent Experience Manager for its Ocean City and Avalon offices to greet and onboard agents, serving as their account manager and delivering world‑class support. You will train users on Compass tools, assist with marketing requests, and collaborate with onboarding and other teams to drive adoption and growth.
This in‑office role requires 2–3 years in customer service or operations and the ability to lift up to 25 lbs.
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