Plumbing Office Administrator

Overview

Job Title:

Office Administrator / Administrative Assistant

Location:

Oceanside Job Type: Full-Time 830a-5pm Pay: $20 - $25 per hour

• Office & Administrative Support
• Answer incoming calls, schedule service appointments, and dispatch plumbers
• Communicate with customers regarding scheduling, estimates, and job updates
• Maintain customer records, job files, and service histories
• Prepare invoices, process payments, and follow up on past-due accounts
• Assist with payroll time tracking and employee records
• Order office supplies and manage vendor accounts
• Accounting & Reporting
• Enter invoices, expenses, and payments into accounting software Quick Books and Housecall Pro
• Reconcile daily payments and assist with monthly reports
• Support basic bookkeeping and coordination with external accountant
• Compliance & Documentation (California-focused)
• Maintain contractor licensing, insurance certificates, and permits
• Track employee certifications and required documentation
• Assist with workers’ compensation, OSHA, and labor compliance paperwork
• Customer Service & Business Support
• Handle customer inquiries, concerns, and service follow-ups professionally
• Support marketing efforts such as online reviews, email reminders, and basic social media updates
• Assist ownership with special projects and business operations as needed

• 2+ years of administrative or office experience (construction or trades preferred)
• Strong organizational and time-management skills
• Excellent phone etiquette and customer service skills
• Proficiency with Microsoft Office and/or Google Workspace
• Experience with scheduling software and accounting software preferred
• Ability to multitask in a fast-paced environment
• Knowledge of California employment or contractor requirements is a plus

• Ability to sit, stand, and work at a computer for extended periods
• Ability to communicate clearly in person and over the phone
• Occasional lifting of office supplies (up to 25 lbs)

• Competitive pay based on experience
• Stable, year-round work with a local company
• Friendly, supportive work environment
• Opportunity to grow with the business
• Sick time, vacation pay, holiday pay, health insurance

To Apply:

Please send your resume and a brief cover letter to