Medical Office Clerk

Medical Office Clerk

Pay: $19 - $21 per hour

Schedule:

Monday–Friday days

Veterans encouraged to apply. Civilian position supporting the military community.

Benefits/Compensation:

• $19.00 - 21.00 per hour
• Health and Welfare Fringe Benefits: $4.93 per hour
• Paid Holidays - 11 days

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or makes referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extracts needed information, and reviews records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system.
• Conducts end‑of‑day process at close of business and resolves any delinquent or pending appointments in the computer system.

• High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
• Fully qualified typist with a minimum of 50 WPM.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Ability to communicate effectively, both orally and in writing.
• At least 6 months of experience in an office setting.
• Work environment: primarily sedentary. Some physical demands such as prolonged walking, standing, sitting or bending.
• Skilled in Word, Excel, Access, and other software programs.
• Able to define problems and obtain solutions.
• Must obtain clearance to access the work site located on a military installation and be granted a Common Access Card (CAC).

Federal Staffing Resources dba FSR is an Equal Opportunity

Employer:

disability/veteran/military spouse.

By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes.

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