Operations Support Project Manager

Location:

3609 Ocean Ranch Blvd Ste 160, Oceanside, CA,  Operations Support Project Manager

is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

The Operations Support Project Manager coordinates projects from initial request through implementation and closeout. This role helps define project scope, timelines, resource needs, risks, deliverables, and measures of success; maintains visibility into progress; and supports the timely completion of assigned projects.

The Operations Support Project Manager works with leaders and partner departments to coordinate activities, follow up on commitments, identify dependencies, and keep projects moving. The role is primarily an individual contributor and works through collaboration and influence rather than organizational authority.

• Coordinate the intake of project requests and gather the requirements, priorities, dependencies, and expected outcomes needed for review.
• Work with project sponsors and leaders to clarify priorities, timelines, responsibilities, and resource needs.
• Develop and maintain project plans that outline scope, objectives, milestones, deadlines, responsibilities, deliverables, and measures of success.
• Provide input into the prioritization and resource allocation of projects within the assigned portfolio, based on capacity, risk, and strategic alignment.
• Coordinate assigned projects from initiation through closeout and support the completion of agreed-upon deliverables.
• Work cross-functionally and across departments, including Operations, Finance, Human Resources, Information Technology, Safety and Quality, Supply Chain, Sales, and other partner teams as needed.
• Coordinate project teams composed of contributors from multiple departments by clarifying responsibilities, tracking deliverables and due dates, and escalating unresolved issues through the appropriate leaders.
• Track project progress and follow up with responsible stakeholders regarding open actions, deadlines, risks, delays, and changes in scope.
• Maintain project schedules, action plans, status reports, meeting notes, decision logs, and supporting documentation.
• Maintain project risk and issue logs, identify potential barriers, and resolve routine risks, resource conflicts, and scheduling conflicts directly with stakeholders; support mitigation planning and escalate only items requiring leadership decision-making or cross-divisional resource commitments.
• Develop and maintain dashboards, trackers, scorecards, and other tools that provide visibility into project status, activity, results, and outstanding actions.
• Review project data to identify trends, recurring challenges, performance gaps, and opportunities for improvement.
• Recommend changes to project-management standards, templates, and governance practices based on observed performance trends, for adoption across assigned projects and, where appropriate, more broadly within Operations.
• Serve as the primary point of contact for assigned projects, providing leaders and project sponsors with analysis, risk assessments, and recommendations that inform go/no-go, resourcing, and prioritization decisions, and clearly identifying decisions or support needed.
• Confirm that required project information, deliverables, approvals, and supporting documentation are provided by responsible stakeholders.
• Apply project-management processes, templates, reporting standards, and documentation consistently, adapting them where project scope, risk, or complexity warrants a different approach.
• Lead project kickoffs, working sessions, status meetings, leadership reviews, and project closeout discussions.
• Lead continuous improvement activities from problem identification through implementation, handoff, and follow-up.
• Support change implementation by coordinating stakeholder communication, readiness activities, training support, and adoption tracking, as appropriate for the project.
• Track project expenses and vendor…