Senior Workforce Enablement Analyst

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

The Senior Workforce Enablement Data Analyst serves as a strategic business partner supporting the Vice President, Workforce Enablement by providing workforce planning, labor forecasting, operational analytics, business intelligence, and performance reporting across the field organization. This role partners with Operations, Finance, Human Resources, Sales, Technology, Safety, and field leadership to develop workforce strategies, labor models, and data-driven insights that improve workforce deployment, operational readiness, labor utilization, service execution, and overall business performance.

• Develop workforce planning models, labor forecasts, staffing strategies, and capacity planning analyses that align workforce availability with operational demand.
• Analyze workforce utilization, labor costs, overtime, productivity, scheduling effectiveness, staffing levels, turnover, absenteeism, and workforce trends.
• Monitor workforce capacity and identify labor risks that may impact service delivery, operational performance, customer satisfaction, or financial performance.
• Develop workforce deployment recommendations that improve labor utilization while supporting operational execution.
• Partner with HR and Operations leadership to evaluate staffing requirements, hiring priorities, workforce readiness, and labor sustainability.

• Develop enterprise dashboards, scorecards, KPIs, and workforce performance reporting that provide operational visibility across the organization.
• Analyze operational performance metrics including labor utilization, overtime, travel time, productivity, service levels, and workforce efficiency.
• Build executive reporting packages, presentations, and business reviews supporting executive leadership meetings.
• Translate complex operational and workforce data into meaningful business insights and recommendations.
• Monitor performance trends and proactively identify operational risks, improvement opportunities, and emerging workforce challenges.

• Support implementation, optimization, and ongoing utilization of workforce management systems, scheduling platforms, reporting tools, and operational technologies.
• Partner with Technology teams to improve reporting capabilities, automation, data quality, and system functionality.
• Develop automated dashboards, workforce reporting, forecasting models, and analytical tools that improve decision-making.
• Ensure workforce and operational data integrity across enterprise systems.

• Support enterprise operational initiatives, strategic projects, and organizational transformation efforts led by the VP.
• Conduct workforce impact assessments, financial modeling, business case development, and analytical support for operational initiatives.
• Prepare executive presentations, strategic recommendations, and workforce planning documentation.
• Coordinate cross-functional activities supporting enterprise workforce management initiatives.

• Partner with Operations, Finance,…