Code Compliance Inspector

The Code Compliance Inspector (CCI) position is responsible for performing specialized inspections and enforcement of ordinances, regulations and rules governing the North County Transit District (NCTD) transit system. S/he works in close coordination with other staff members, including NCTD and contract service providers within dynamic environments; engages with NCTD staff, contractors and members of the public; observes, reports, and documents non-complaint activity;

and performs a variety of administrative duties involved in the preparation and maintenance of related reports.

CCIs are responsible for enforcing NCTD Ordinances approved by the North County Transit District Board of Directors. The position is non-sworn and unarmed. Considerable judgement is required in meeting emergency situations, enforcing regulations, and in coordination with other personnel, contractors, and local agencies. Ordinances are enforced by various methods, including the issuance of written citations. CCIs will prepare incident reports and activity logs and may be required to testify in court if subpoenaed.

This is a bargained position represented by the International Association of Sheet Metal, Air, Rail, and Transportation workers (SMART) Union and with responsibility for educating the public about and/or enforcing rules and regulations applicable to the transit system.

S/he works under immediate direction from the Security Manager or Assistant Manager of Security. This position exercises no supervisory authority. This position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted.

Normal working conditions for this position are in both an office and field setting, with primary duties being performed in the field at transit stations or onboard modes of bus and rail transit. Business travel may be required periodically between District sites, governmental agencies, consultants’ facilities, and other locations as required. The Security Department operates 24/7/265. The Code Compliance Inspector position is subject to shift changes and overtime.

Individuals in this position must be able to work rotating shifts, including nights, weekdays, weekends, and holidays, with schedules based upon seniority and Union Agreement provisions regarding order of call.

• Ensures passenger safety on all NCTD properties, trains, buses, stations, bus stops, transit centers and along the right of way.
• Assists and provides information to patrons and the public about NCTD services, facilities, modes and rules/regulations.
• Supports compliance with all NCTD Ordinances, as approved by the Board of Directors, for enforcement on all NCTD properties, facilities, and modes of services.
• Enforce the fare ordinance by performing unannounced random inspections of fares on board revenue vehicles and in fare paid zones.
• Enforces other violations including, but not limited to, narcotics and alcohol-related offenses, and quality of life violations.
• Completes required reports and other documentation, utilizing a variety of tools which are heavily focused on software and electronic technology.
• Issue warning and/or citations for violations of NCTD ordinances and other applicable rules and regulations.
• Complete required reports and other associated documentation related to warning/citation issuance and testify in administrative and court proceedings as required.
• Assist with in-person passenger/public communication at transit stations as needed during service disruptions, special events, or as otherwise requested.
• Perform passenger counts on board revenue vehicles or at stations as…