Guest Experience Supervisor - Mission Pacific Beach Resort

Guest Experience Supervisor - Mission Pacific Beach Resort

jdv by Hyatt JDV Oceanside US - CA - Oceanside

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming management responsibilities when needed. This role leads other colleagues by coaching, giving direction and may include training, scheduling, payroll and interviewing, and resolving guest complaints.

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries and taking place of Guest Experience Hosts when needed.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you!

The hourly rate for this position is $23.00/hr

Hyatt has a very competitive benefit package for colleagues, which may include:

• 12 Complimentary hotel room nights at Hyatt hotels worldwide
• Unlimited colleague and friends & family discounted room rates at Hyatt hotels worldwide
• Bereavement and jury duty pay
• Vacation, sick, and new child leave
• Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account
• Retirement Savings Plan option (401K) with employer match
• Employee Stock Purchase Plan
• Complimentary employee meals
• And so much more!

• A true desire to satisfy the needs of others in a fast-paced environment.
• 2+ years in similar role in hospitality. Preferred 2+ years in Front Office role.
• Refined verbal communication skills
• Ability to stand for long periods of time
• Ability to lift, pull, and push a moderate weight (about 25 pounds)
• Must be able to work a flexible schedule, including weekends and holidays
• Organized, able to use clear communication and works well under pressure.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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