Lending System Administrator; Onsite

Overview

The Lending System Administrator serves as a technology expert for assigned enterprise lending applications to assist business units with development and ongoing support. They promote and facilitate communication and collaboration between and among department and users to maximize efficient and effective use of information technology in pursuit of Credit Union goals and objectives. This role will support the department’s strategic goals from a system perspective.

Overview

The Lending System Administrator serves as a technology expert for assigned enterprise lending applications to assist business units with development and ongoing support. They promote and facilitate communication and collaboration between and among department and users to maximize efficient and effective use of information technology in pursuit of Credit Union goals and objectives. This role will support the department’s strategic goals from a system perspective.

This position is responsible for planning, designing, developing, testing and launching efficient lending systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems’ requirements. It also includes business process management responsibilities. This position applies proven communication, analytical, and problem-solving skills to help maximize the benefit of department system investments.

They also interface with internal and external resources to ensure successful completion, installation, and implementation in accordance with business requirements.

About Frontwave Credit Union:

Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, San Bernardino and Imperial counties. Founded in 1952, we have grown to 18 branches with 125,000 members and manage over 1.8 billion in assets. At CVB, a division of Frontwave Credit Union, we are focused on creating consumer solutions to provide our members and the communities we serve with products and services that enhance the quality of life for our members through exceptional service and the progressive application of technology.

What’s In It For You:

Competitive pay, 401k matching, mortgage and auto discounts.

9-27 days of PTO per year (based on tenure) and 10 paid holidays.

Affordable medical, dental, vision health plans, and Flexible Spending Account.

Employee Assistance Program with a variety of services.

Career development , training, and coaching, mentoring; tuition reimbursement up to $4,000/year.

Culture of excellence and continuous improvement.

We strive to be the best place you’ve ever worked!

Responsibilities

Includes the following non-inclusive list. Other duties may be assigned. All duties are to be performed in compliance with applicable laws, regulations and Credit Union policies and procedures.

• Ensure all data and lending systems operate effectively and efficiently in a safe and secure environment. This position is critical in assuring that value is delivered.
• Review, management, and implementation of all system hotfixes and upgrades
• Communication with management and department staff on system upgrades including release notes
• Ongoing contact with vendors and LOS provider on future updates and enhancements
• Financial services industry knowledge (prefer lending) and understanding of the business environment and trends as well as specific issues related to job responsibilities, this is accomplished through self-study, system alerts and training, formal and informal education
• Investigates current system design workflow and determines if enhancements are available
• Troubleshoots global system issues, assists staff with individual system issues
• Reviews system for investor specific enhancements and opportunities for direct workflow to a third party vendor
• Facilitates the review and implementation of using a third party vendor
• Superior level of attention to detail and ensures accuracy of department activities
• Creates and manages reports for department including but not limited to tracking service level agreements and other key performance indicators (KPI’s)
• Ensures system…