Applications Analyst III

are you a technology savvy person with experience working with application systems? Are you motivated to use your skills to support the work of the information technologies department by providing technical support for the implementation and maintenance of various software applications? If so, we have the opening you've been looking for and we encourage you to apply for our career opportunity.

The city of oceanside is accepting applications for the position of applications analyst iii
to work in our information technologies department.under direction of the information technologies division manager, the successful candidate will serve as the city’s primary technical resource for the administration, maintenance, and ongoing support of the city's public-facing website, staff-facing sharepoint site, and a broad portfolio of enterprise business applications. Responsibilities include administration of various city software systems, software user account and permission management, end-user training and preparation of written documentation, troubleshooting and resolution of complex application issues, and coordination with software vendors on support cases, upgrades, and system enhancements.

Serves as a technical resource for implementing and adhering to requirements regarding digital accessibility, including evaluating web content and applications against wcag 2.1 level aa, coordinating remediation with vendors and departmental content contributors, and maintaining ongoing monitoring and documentation.

the city of oceanside, ca (population 178,000) is a thriving beachfront community centrally located in the heart of the beautiful southern california coastline. Located just 35 miles north of san diego and 83 miles south of los angeles, oceanside offers a unique combination of outstanding location, affordable housing, excellent schools, and multiple community resources. The city enjoys proximity to all major southern california destinations, while maintaining its coastal beauty and unique character.

the ideal candidate is a self-motivated problem solver with excellent customer service skills who communicates effectively with both technical staff and non-technical end users, and who can prioritize competing requests in a fast-paced municipal environment.

employees within this classification are expected to perform the most difficult and responsible types of duties assigned to classifications within this series, including designing, developing, implementing and maintaining large or complex computer applications. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. Employees at this level may serve as a project lead on specialized application development projects and have demonstrated proficiency in performing those types of responsible projects.

this position will also perform professional level duties in the analysis, evaluation, design, development, testing, implementation, documentation and maintenance of strategic city computer applications across multiple platforms and technologies; design data and application structures for computer application systems using appropriate design tools; troubleshoot and rectifies computer application problems; provides training to end users on use of applications; develop training materials; conduct or coordinate training sessions;

evaluate training programs to ensure they are effective in meeting program goals and objectives; maintain and provides technical support for new or current applications; evaluate requests for application enhancements; provide guidance to end users on applications use and operating parameters; manipulate database information at user or management request; as assigned…