Retail Sales Associate

Job Title

Solutions Specialist Mobile – CCI Management Level – Individual Contributor

Company:
Cox Communications, Inc.

Job Family:
Group Sales

Location:

Must work at a specified Cox location (no remote option)

Travel:
No

Work Shift:

Variable

Compensation:
Hourly pay rate $18.32 - $27.45 per hour, annual incentive/commission target $17,652.00.

• Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of one of our store retail environments.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes.
• May be required to work in other locations within the same geographical area.

• Variable targeted total compensation of $57,172 ($27.49/hr) while high earners (top 10%) reach an average annual compensation of just over $74,455 ($35.80/hr).
• Full‑time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471.
• Ramp period of up to 2 months to adjust to commission earnings.

• Competitive pay plus uncapped commission plan and other compensation perks (401(k) + company matching, comprehensive medical benefits, etc.).
• Free Internet and other Cox discounted services, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and more.
• Additional paid time off, including bereavement leave, jury duty leave, military leave, parental leave, sick leave, flexible vacation/wellness days, and/or PTO.

• Minimum: HS diploma/GED or up to 2 years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills; consultative, solutions‑based sales approach.
• Ability to build relationships and adapt to a diverse customer base.
• Multi‑task and prioritize in a service‑oriented, fast‑paced team environment.
• Mobile within the store for long periods of time to greet customers and demonstrate products and services.
• Computer literacy with aptitude for learning communication products, services, and accessories.
• Willingness to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to lift 25‑50 pounds to help manage stock room inventory.
• Preferred:
  Some college experience in sales, business and/or management; one year of experience in related field (Sales, Retail Sales, Service Industry, etc.); experience selling Wireless/Mobile products; fluency in Spanish (both written and spoken).

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.