Tour Guide, Oceanside Pier

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Travel + Leisure Co. is looking for career‑minded, diverse professionals that share our propensity to achieve realistic goals, while demonstrating a positive attitude in a high‑energy environment.

• Conduct face‑to‑face presentations in our state‑of‑the‑art sales centers located at one of our award‑winning resorts.
• Find commonality with prospective and/or current owners.
• Communicate the benefits of traveling with Travel + Leisure Co. through establishing rapport, listening and sharing the benefit of our product.
• Effectively present and deliver a Tour Guide presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance.
• Attend all scheduled training sessions, department meetings, keep current on Tour Guide information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.
• Articulate the benefits of vacationing with Travel + Leisure Co.
• Link product benefits to the customer’s vacation goals.
• Demonstrate and maintain a positive and professional attitude in a high‑energy environment.

• Ability to obtain CA Real Estate License within 6 months of hire.
• Self‑motivated, disciplined and professional.
• Active listening skills.
• Ability to consistently achieve minimum production standards.
• Ability to perform general computer skills, and work with tablets/smart devices.
• Ability to communicate in a clearly and concisely (verbal and written).
• Ability to be a team player and work in a team environment within a shared space.
• Ability to overcome objections and perform within a short, luxury sales cycle.
• Education:
  
  High School diploma or equivalent required.

At Travel + Leisure Co., our success is dependent on your success, and we go the extra mile to ensure you are prepared to be successful in the long term. All newly hired Tour Guides must successfully complete a training module that is the most respected in the industry. Your training does not stop there! We have ongoing training at each location to ensure your success.

The target annual compensation for this role is $70,000 comprised of $16.90 hourly plus per transaction payouts and opportunity for a monthly transaction bonus. Top performers may earn up to $200,000+ for exceeding minimum production requirements. Compensation during the initial training period is $16.90 per hour plus commissions and bonuses. After the initial training period, the compensation is the state’s minimum wage per hour, plus commissions and bonuses.

Temporary and/or seasonal associates are ineligible for paid time off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.