Account Coordinator; Rental Sales

Job Overview

The Account Coordinator will be responsible for handling incoming orders from start to completion. You will work with our clients via email and phone to create custom proposals for each client and respond quickly and thoroughly to all incoming inquiries, helping them pull together all the items needed for their order.

Full-Time – 40 Hours per week

Monday-Friday, 8:30 AM–5:00 PM

• Respond quickly and thoroughly to incoming orders via email and phone.
• Develop detailed proposals for clients of all levels.
• Gather important details from the client to finalize and schedule logistics for the client’s order.
• Participate in weekly production meetings to resolve inventory shortage and quality issues.
• Assist with change order requests and revisions.
• Maintain thorough product knowledge to successfully engage with clients and generate interest in additional products.
• Collaborate with other departments to arrange products in the showroom for the client to have an opportunity to see their selected products.

• Conflict management skills: confidently balance the needs of the customer from a variety of pre and post order issues such as delivery questions, returns, damages, and order changes.
• Sales
  
  Skills:
  
  ability to be persuasive and suggestively sell with clients to meet defined sales goals.
• Organization
  
  Skills:
  
  manage time effectively, prioritize tasks, set goals, and develop systems for yourself to achieve those goals in a fast‑paced environment.

• Minimum of 2 years of experience in an administrative sales role or similar.
• Excellent verbal and written communication skills.
• Experience with Google Office Suite.