Site Safety Coordinator

Description About Interfaith Community Services

As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low-income community members to begin a pathway towards self-sufficiency. Each year, Interfaith Community Services impacts more than 20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support.

Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe-haven and pathway towards self-sufficiency for more than 20,000 community members annually.

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

In the Site Safety Coordinator role, you’ll ensure a safe, secure, and welcoming environment for all participants, staff, and visitors. This role integrates traditional safety and security responsibilities with trauma-informed care principles—prioritizing dignity, respect, and non-escalatory communication while responding to incidents. The site safety coordinator works proactively to prevent conflicts, de-escalate tensions, and support a community culture of mutual respect for clients, visitors, and staff, in support of the mission and objectives of Interfaith Community Services.

• Provides a visible presence inside and outside agency facilities
• Maintains a safe and secure environment for clients, visitors, and staff (drug-, alcohol-, and violence-free)
• Responds to and reports of suspicious behavior to prevent illegal or inappropriate activities, loitering, theft, unsafe conditions, and potential conflicts
• Conducts welfare checks on clients within the premises
• Performs hourly security and safety sweeps of the building
• Secures windows, doors, and building entrances at the proper time and sequence
• Warns violators of policy infractions and removes clients barred from agency premises in accordance with protocols
• Observes and reports unusual activity or potentially dangerous situations
• Notifies law enforcement if a situation escalates or presents a danger
• Promptly notifies supervisor and other appropriate staff of problematic client behaviors, compliance issues, or other concerns
• Conducts inspections and searches as assigned
• Accurately records all emergency, disciplinary, and other events that occur during scheduled shifts
• Immediately reports medical emergencies to appropriate agencies
• Administers First Aid/CPR as trained
• Follows agency protocols and standard procedures in emergency situations
• Coordinates utilities checks, fire drills, and other safety inspections to ensure compliance with Federal, State, and Local standards
• Assists staff with cleanup (washing dishes, cleaning counters, laundering of linens, etc.) as needed
• Assists program team members with minor maintenance (replace light bulbs, trash disposal, etc.)
• Ensures properties meet standards to pass all required inspections
• Demonstrates a positive role model for clients through consistent, fair, and respectful interactions
• Uses de-escalation techniques to address behavioral concerns without re-traumatization
• Maintains professional boundaries while fostering a safe, welcoming environment
• Appropriately responds to signs of distress, fear, or agitation
• Maintains effective communication with staff throughout each shift
• Keeps staff and management informed of any safety, discipline, or compliance issues, including suspected drug use
• Participates in all staff meetings and required training
• Performs additional duties as assigned to support the safety and mission of the organization

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

• High School Diploma or equivalent, required
• Valid CPR, Basic Life Support (BLS)…