Case Manager, Community Services Families; CSF Program

Case Manager, Community Services for Families (CSF) Program

Under the supervision of the Community Services for Families Program Supervisor, the Case Manager will work with a caseload of culturally diverse families who are engaged in improving their parenting skills. Provide prevention and intervention support services through in-home trauma informed, family centered, evidence-based, and culturally competent services prioritizing referrals received from Child and Family Well-Being (CFWB).

Provides in-person parenting education to families identified as "at risk" for child abuse and neglect and referred by Child and Family Well-Being (CFWB), formally CWS and community partners.

• Assist families in developing and achieving parenting goals as identified on their CFWB case plan, by utilizing a strength-based approach and trauma informed practice.
• Delivers one of two evidence-based curriculums for parenting: STEP and/or Safe Care as directed for each family.
• Perform intakes, assessments, and case management of clients as required by contract objectives.
• Assess families to determine their basic needs such as medical care/ insurance, food stamps, and information on nutrition and childhood obesity. Provides referrals as needed.
• Participates in Child Family Team Meetings to discuss client progress in services and support them in achieving their case plan goals.
• Participates in quarterly CSF peer review process to discuss service delivery and improve best practices.
• Maintains ongoing communication with CSF team to ensure quality of service delivery.
• Maintains detailed case files and documentation using county approved forms and formats.
• Produces monthly reports of activities and submits to the CSF supervisor.
• Participates in required staff meetings, collaborative meetings, supervisions, trainings, county meetings, QA process and other meetings as required by the program and contract objectives.
• Participates in CFWB work groups and committees as requested by the CSF Manager
• Provides program services in both English and Spanish, and interprets documents as needed to fit the needs of the clients.
• Effectively completes assigned collateral responsibilities as designated in work agreements and other duties as assigned.

• BA in Social Work, Child Development, Psychology or equivalent field plus 2 years of experience working with at-risk youth and families, in social services and/or case management experience.
• Bi-lingual in English and Spanish preferred. Knowledge of Child & Family Development, Structure and Movement.
• Strong skills in interviewing, rapport building, assessment, goal setting, and motivating youth and families. Ability to work independently as well as cooperatively with other programs and agency staff. Ability to make sound decisions independently. Ability to focus on multiple priorities and meet deadlines.
• Must be compatible with Lifeline's purpose and philosophy. Reliable transportation and flexible in accommodating clients' schedules. Must pass required pre-employment background check. Must have a reliable transportation and relevant auto insurance. (Mileage reimbursed).

Fulltime- non-exempt, $21.00 - $23.00 (DOE) plus bilingual compensation. Eligible for employer benefits including medical, dental, vision, and life insurance. Generous vacation, personal time, and 14 paid holidays. Flexible spending account and 403(b) Retirement plan available.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel object, tools or controls;

reach with hands and arms. Employee may occasionally climb stairs, balance, stoop, kneel, crouch or crawl, and lift or move up to 15 pounds. The employee may be exposed in an extremely stressful environment where…