Robotics Test Engineer

Robotics Test Engineer

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we are looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

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Position Summary

We are seeking a hands-on and analytical Field Test Engineer to evaluate innovative cleaning solutions and determine their suitability for real-world deployment. This role involves executing, and documenting comprehensive testing protocols, while working closely with product, engineering, and senior leadership teams. Long-term, this person will lead a team of field observers to support large-scale testing and performance monitoring across multiple locations.

This role will specifically focus on robotic cleaning solutions, such as autonomous vacuums and floor scrubbers, supporting their testing and development in real-world environments.

Essential Duties and Responsibilities

Responsibilities may include but are not limited to:

• Collaborate closely with the Tech Product Specialist to share field insights, review field findings and assess the solution's readiness and suitability for broader deployment
• Conduct in-field and lab-based testing for new and existing robotic cleaning solutions, including but not limited to robotic vacuums and floor scrubbers to evaluate navigation, sensor accuracy, obstacle avoidance, cleaning effectiveness, and task completion
• Drive customer-facing demos of robotics solutions, providing expert guidance and ensuring a clear understanding of product capabilities and value
• Monitor system behavior during operation and identify performance gaps, mechanical failures, or software issues
• Analyze test data and translate observations into clear, actionable feedback
• Collaborate with engineering, IT, and vendor teams to troubleshoot technical issues and validate improvements
• Evaluate user experience aspects such as ease of use, setup time, error messages, and operator training needs

· Document performance metrics, anomalies, and operational observations to support data-driven decision-making and provide recommendations on robot suitability for future deployments sites

· Serve as the Robotics Subject Matter Expert (SME), offering expertise across testing, deployment, and troubleshooting

Future Responsibilities – As the program expands in 2026, this person will support a team of observers across multiple locations testing a variety of innovative solutions.

• Create standardized training and documentation for field observers to ensure consistency and accuracy in data collection
• Hire, train, and manage a team of field observers who will assist with data collection, testing observations, and reporting across various test sites

· Serve as a Robot Observer in the field when coverage gaps arise, ensuring continuous support and oversight of robotic operations

Leadership Capabilities

Inspire and Influence

· Inspires and demonstrates honesty and integrity in everything they do.

· Leads by example through ownership and accountability, clear communication, and strong cross-functional partnerships.

· Clear communicator with a proven ability to articulate a vision and gain buy-in from the team.

· Ability to drive change in a dynamic environment.

· Acts as a change agent who educates the team to understand key metrics and driving results through data-based decisions.

Build Talent and Teams

· Proven capabilities of identifying and developing talent to build high function teams who deliver results in an environment where process maturity is required.

· Ability to successfully work in a matrix organization.

· Celebrate successes and recognize strong performance (results, behaviors, values, etc.)

Standards and Compliance

· Ensure self and team are adhering to company and…