Residential Supervisor

Residential Supervisor

The Residential Supervisor provides leadership and oversight to assist the Manager. This position also performs regular duties, works with the respective program manager and/or Director of Clinical Services to assist in overseeing the residents' care, programming, activities and other related services to meet their physical, emotional and spiritual needs.

Supervisory duties (under direction of manager/director) to include:

• Assist with the oversight of staff and maintaining staffing levels to grid.
• Ensure all shifts are staffed and can accommodate capacity of program.
• Participate in recruitment activities including posting positions, hiring and onboarding new staff.
• Complete introductory and annual evaluations.
• Ensure patients are attending group. If absent, make sure documentation has been entered into medical record.
• Oversee and ensure patient rounds are being entered into medical records. Provide needed Residential Care Specialist (RCS) training on rounding.
• Ensure medication protocols are being followed and action plans are created when a Qstatim is entered into the system.
• Provide direct cognitive behavioral and other therapeutic services to program patients according to clinical standards of care.
• Support clinical staff in leading staffing orienting to the assessment, treatment and discharge planning of patients who receive cognitive behavioral therapy services.
• Maintain and assure consistent service delivery for patients receiving cognitive behavioral therapy according to the established standards of care.
• Develop program materials in conjunction with manager/director, i.e., handouts, fact sheets, manuals.
• Participate in weekly supervision sessions with the providers and communicate with the manager or director on an ongoing basis regarding clinical issues.
• Offer ongoing training, support and coaching to staff members less familiar with the cognitive behavioral therapy model.
• Participate in Rogers' program research activities.

Document Clinical Supervision

• Assure documentation of treatment plans, hierarchies and psychosocial information and completeness of the medical record.
• Conduct periodic record audits of medical records to assure proper documentation for patients receiving cognitive behavioral therapy.
• Communication
• Participate in multidisciplinary treatment team meetings.
• Communicate with aftercare providers to ensure continuity of care, if warranted.
• Communicate with the Utilization Review department to provide information necessary to assist in facilitate payment for services, if warranted.
• Establish and maintain strong lines of communication with clinical supervisors related to cognitive behavioral programming.
• The Residential Supervisor will have involvement with managed care companies as needed and coordinate with the utilization review manager or lead.

Monitor the safety of the environment

• Maintain updated knowledge of policies and procedures for patient and employee safety, and emergency or evacuation plans.
• Complete daily rounds for safety (i.e., rounds board, sanitation, Residential Care Center (RCC) and Community Based Residential Facility (CBRF) codes), door lock and alarms.
• Complete maintenance reports.
• Complete the appropriate documents and Qstatim documentation with an employee or visitor has been injured and demonstrate appropriate response.
• Maintain update knowledge in life-sustaining techniques and emergency first aid.
• Maintain the safety and confidentiality of the patient and patient records.

Monitor the safety of the residents

• Evaluate residents and communicate to staff observed safety behaviors to anticipate clinical concerns.
• Intervene appropriately to maintain resident safety.
• Use knowledge of potential indicators of dangerous behavior.

Communicate with the manager/director, physician and other staff members.

• Report verbally and/or in writing pertinent date to physician and the treatment team as necessary and discern situations requiring immediate attention versus postponement.
• Communicate as necessary with the program manager/director and other treatment team members regarding the residents' treatment and care, both verbally and in writing.
• Complete the shift-end report per residential guidelines providing pertinent and factual information.
• Facilitate the completion of physician requests/orders.
• Assist staff with medical record delinquencies as needed.
• Daily/Frequent check-ins with census this includes:
• Identifying, understanding and working through barriers to obtaining…