System Administrator II; Service

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5 days ago Requisition

Quevera is seeking an Systems Administrator II to join our team. At Quevera, we don’t just offer jobs—we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth. You’ll work with industry experts, take on exciting challenges, and have the creative freedom to build cutting-edge solutions, all while advancing your career in a space that truly values your skills and ideas.

REQUIRED - MUST have a current TS/SCI Polygraph clearance to apply for role. Only those with a current TS/SCI with Poly clearance will be considered.

Join a team designing architecture and developing solutions that support organizational needs. We are seeking an innovative, motivated professional to contribute to a highly skilled team operating in a hybrid cloud environment. The ideal candidate will have strong hands‑on technical experience; AWS experience is a plus. We value a collaborative team environment and a commitment to continuous learning and professional growth.

• Install, configure, troubleshoot, upgrade, and maintain self-hosted Service Now implementations.
• Create custom workflows.
• Build service requests to meet business and technical requirements.
• Develop views and reports as needed.
• Implement integrations and process automation using Service Now Orchestration.
• Perform system, integration, and Section 508 compliance testing.
• Monitor application health, usage, and compliance.
• Assess current Service Now usage and recommend enhancements to improve efficiency.
• Develop scripts to automate routine tasks.
• Train and mentor junior team members.

• Minimum of 2 years of experience as a Service Now Administrator/Developer.
• Familiarity with web-based user interfaces (HTML, XML, CSS).
• Experience creating and maintaining technical documentation.
• Demonstrated ability to mentor junior team members.
• Excellent communication and interpersonal skills.
• Ten (10) years experience as SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Compliance with DOD 8570.01-M with a minimum certification of IAT Level II. (CCNA – SECURITY;
  
  GICSP; GSEC; Security +; SSCP)

• Experience managing a self-hosted Service Now instance, including performing required upgrades to core Service Now applications.
• Experience reviewing processes and implementing efficiencies.
• Service Now certifications are a plus (e.g., Administrator, Developer).

Award-Winning Culture

Quevera was recognized as a Top Workplace in the Washington, DC/Baltimore region for 2025
, marking our fifth consecutive year receiving this distinction based on employee feedback.

We invest in our employees and their families through a highly competitive benefits package, including:

• 100% employer-paid medical coverage (optional plan)
• Competitive options for Medical, Dental and Vision insurance
• Employer-paid short-term and long-term disability coverage
• Employer-paid life insurance
• $5,000 annually for education, training, certifications, and professional development
• Career advancement through our structured IQWay Program
• Up to 6% 401(k) match
• Additional 4% profit-sharing contribution

At Quevera, we believe exceptional people deserve exceptional opportunities. We're more than just a workplace—we're a team of innovators, problem-solvers, and industry experts committed to delivering mission-critical solutions while fostering professional growth, collaboration, and technical excellence.

Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.