Knowledge Manager, Journeyman

Overview

The National Security Sector (NSS) seeks qualified and trained Journeyman-level Knowledge Managers to provide on-site support to USCYBERCOM elements, enabling mission success by enhancing information discoverability, streamlining internal communication processes, and improving the sharing and reuse of critical Cyber operational data.

• Provide timely, accurate, relevant Knowledge Management (KM) support to USCYBERCOM J3, CNMF, and JTF-ARES, through direct support to development and hands‑on implementation of KM strategies, policies, and procedures to improve the ability to capture, share, and reuse critical knowledge.
• Enable implementation of KM strategies and tools in alignment with the USCYBERCOM Chief Knowledge Officer (CKO) and contract KM professionals, promoting information sharing of Cyber operational data.
• Support USCYBERCOM J3 organizational decision‑making through promotion of a culture that streamlines information sharing, discoverability, and policy management.
• Post, edit, manage, and maintain KM content across classified and unclassified USCYBERCOM websites and portals.
• Develop consistent, repeatable processes for responding to external and internal Requests for Information (RFIs).
• Create, manage, and archive documentation and data in compliance with DoD records‑management regulations, establishing and maintaining file structures to ensure effective data access and discoverability.
• Develop and maintain Tactics, Techniques, and Procedures (TTPs) to guide the flow of information, tested through training and exercises.
• Participate in the Knowledge Management Working Group (KMWG) and relevant KM‑focused meetings and training sessions.
• Assist in defining command‑wide KM priorities, mission objectives, and key performance indicators (KPIs); develop performance measures and provide regular progress reporting.
• Optimize the use of the Workload Management System (WMS) by refining processes for monitoring, task assignment, and collaboration.
• Analyze existing business processes and recommend technology solutions to improve collaboration, policy management, and operational effectiveness.
• Identify, promote, and support KM best practices across directorates to build a culture of knowledge sharing and transparency.

• Active Top Secret/SCI (TS/SCI) security clearance with polygraph is required.
• Five to eight or more years of experience in Knowledge Management, Information Management, or related fields, preferably within the DoD or Intelligence Community working on unclassified and classified networks.
• AA/AS degree, with preference for BA/BS; additional years of experience may be considered in lieu of a degree.
• Strong knowledge of Knowledge Management frameworks, DoD records‑management policies, and collaborative technologies (e.g., SharePoint, MS Teams, WMS, JIRA).
• Proven ability to manage complex data environments and support cross‑functional coordination.
• Experience working in high‑tempo, classified environments within the DoD or intelligence agencies, with excellent written, verbal, and visual communication skills, able to craft SOPs, TTPs, briefings, and executive documentation.
• Independent and proactive, capable of supporting USCYBERCOM J3, CNMF, and JTF‑ARES organizational leadership.

• Master’s degree in Knowledge Management, Information Science, Information Systems, Library Science, Business Administration, or related field, and ten or greater years of experience.
• Certified Knowledge Manager (CKM) or equivalent KM training.
• Familiarity with USCYBERCOM organizational structure and operational environment.
• Experience implementing KM tools, conducting process improvement initiatives, or participating in digital transformation efforts.
• Prior experience in Cyber Operations, Intelligence, or Joint Targeting.
• Demonstrated focus on technical content design or theory of design thinking, and implementation of automated workflows and dashboards.
• Experience developing metadata schemas or managing taxonomies.
• Familiarity with Cybersecurity principles or NIST Risk Management Framework (RMF).
• Working‑level knowledge of DoD 5015.2 records‑management standards and KM strategy development.
• Prior participation within USCYBERCOM KM Working Groups or governance bodies.

$65,650.00 – $.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.