Segment Spec - Non-Comm

Non-Commercial Specialist

The Non-Commercial Specialists are assigned to the Non-Commercial Segments (Business & Industry, Healthcare, College and University, Lodging, Travel, Casino, and Leisure). The Non-Commercial Specialists are responsible for the overall sales performance within the Non-Commercial segment with assigned Clients within a geographic area or responsibility. The primary goal of the NCSS is to achieve the annual Volume Goals and Quarterly KPIs assigned to them.

Principal Interaction with Client Management Team

• Develop a working relationship with the regional managers and any NC dedicated Client resources in each organization.
• Execute the Quarter and yearly sale plans developed for each Client. Seek directions from managers if unclear of any expectation
• Maximize any Client bonus plan or promotion offered to Acxion.
• Interact directly with the Client & Client Mgr. to execute in the market.
• Provide Client & Client Mgr. competitive distributor and operator information when asked.
• Supply the Client Mgr. with market updates via your Market Director or Non-Commercial Manager.
• Work with the Clients to capitalize on opportunities and resolve problems.

Distributor Interaction

• Assist DBM to drive new case sales utilizing the Non-Commercial Client contracts
• Create relationships with the National Account team that services the GPO/CMC Accounts at each Distributor.
• Support Shows and events when called on by the Market Director.

Operator Interaction

• Develop Relationships leading to volume opportunities with all assigned LLO Operators within your coverage area.
• Utilize Operator Insight Explorer Data to maximize your selling and conversion opportunities
• Conduct product line presentations/cuttings with major operators
• Increase "Contract Utilization" at the operator level for your NC Accounts
• Build a Pipeline of opportunities from discussions with your operators

Sales Staff

• Be a model/champion on the use of the Game Changer CRM and record all sales activity.
• Be an approachable and supportive resource to the sales team.
• Train and master the difference between each GPO and Contract Management company
• Enhance your product knowledge in our top 30 market clients: be reactive to the needs of the market and sales force.
• Hit your Quarterly KPIs and objectives. Review problem areas with your Market Director and Non-Commercial Leadership.
• Deliver your Annual Volume Goal plan
• Frequently interact and communicate all segment activities, plans, and wins with the Market Directors.
• Communicate wins to Clients so they know you are engaged and working their line.

New Products

• Evaluate all relevant new products and outline approach to the market, prior to presenting to sales.
• Ensure that all information and product knowledge is given to the sales, administrative and customer service teams.

• Excellent communication skills, both verbal and written.

• Ability to work independently with little supervision, to prioritize/plan your schedule.

• Able to multi-task and organize a wide range of information. Good decision, negotiation, and analytical skills.

• Maintain a high level of professionalism.

• Negotiation skills to optimize opportunities with clients, distributors, operators, and sales teams.

• Creative thinking and able to think out of the box to enhance business opportunities.

• Interpersonal skills to build strong relationships.

• Excellent presentation skills. Culinary/display skills to present products professionally and make attractive to public. Must exhibit common sense in the ability to make the right choices in a variety of situations.

• Prefer college degrees in business or related field or equivalent experience.

• Must have over 3 years of previous sales experience.

• Must maintain a valid Driver's License.

• Over 5 years of experience in a BDM role.

• Strong knowledge of the Contract Management and Group Purchasing Organizations.

• Strong working knowledge of the brokerage business and relationship to Principals and overall business.

• Experience with Microsoft Office including Game Changer (CRM), Word, PowerPoint, Excel, & Outlook.

• Frequent road driving and possible air travel; highly concentrated mental conditions: and visual alertness.

• A major portion of the day is spent talking either in-person or by telephone dealing with customer service issues.

• Frequent up/down motion to perform duties.

• Moderate typing, calculating or otherwise working with fingers.

• Visual acuity.

• Ability to hear and receive detailed information.

PLEASE NOTE:

Acxion Food service Inc. reserves the right to change, modify or add to the duties and essential functions at any time.