Bilingual Administrative Assistant

Odessa, TX | On-Site | Full-Time:
Monday to Friday, 8:00 AM to 5:00 PM | $19.00 to $25.00/Hour

Join the GVH Family

Since 1949, GVH Distribution has been the leader in managed distribution for supermarket and food service packaging. We are a family-built company with nationwide reach, and our greatest asset has always been our people. As part of the GVH Family of Companies, which brings together nine specialized brands, you will join a team that believes in growing talent from within and building long-term careers.

We are looking for a detail-oriented, self-starting Administrative Assistant to join GVH Diversified, LLC in Odessa, TX. In this role, you will be a key point of contact between customers, vendors, and internal teams, keeping daily operations running smoothly and supporting our leadership team. If you are bilingual in English and Spanish, and take pride in top-tier customer service, thrive in a fast-paced environment, and bring a positive attitude to everything you do, we want to hear from you!

You will be at the center of daily operations, supporting our team and taking great care of our customers. Here is a look at what your days will include:

• Support the Office Manager, Warehouse Managers, President, and/or Senior Management with day-to-day administrative duties.
• Serve as a key point of contact for customers, vendors, and internal teams, providing same-day responses to calls and emails.
• Answer questions on billing, product issues, and service, and resolve concerns by finding solutions and following up to ensure resolution.
• Enter and review customer sales orders in the company ERP, verifying prices and item details.
• Communicate order statuses, including ship dates, tracking numbers, and any discrepancies, to customers and internal teams.
• Prepare detailed reports and comparisons for management, and help meet branch expectations.
• Process walk-in payments, ensure order accuracy, and forward documentation to the accounting team.
• Coordinate collection efforts on outstanding invoices alongside the accounting team.
• Stay current on product knowledge and policies, assist with scheduling receiving appointments, and support warehouse operations as needed.
• Handle general office duties, including filing, organizing, errands, and managing office equipment and supplies.

• 18 years of age or older.
• Excellent verbal and written communication skills.
• Bilingual in English and Spanish, with the ability to communicate clearly with customers, vendors, and team members in both languages.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• A strong problem solver with the ability to multitask and exercise good judgment.
• Excellent customer service skills with a sharp attention to detail.
• Ability to work well with all levels of management, staff, and external clients.
• A self-starter who takes initiative and brings a positive attitude to the team.

• Knowledge of office software and equipment.

• Be part of a supportive, people-first team that treats one another like family.
• Work alongside leaders who value integrity, transparency, service, and savings in everything we do.
• Enjoy competitive pay, opportunities for advancement, and a strong benefits package.
• Pay: $19.00 to $25.00 per hour, based on experience.
• Schedule:
  
  Full-time, Monday through Friday, 8:00 AM to 5:00 PM.
• Location:
  
  On-site at GVH Diversified, LLC, 635 Industrial Ave, Odessa, TX 79761.
• Benefits: 401(k) with company matching, medical, dental, and vision insurance, life insurance, vacation pay, and sick/personal pay.

GVH Distribution is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Note:

This job description provides a general overview of the position and is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.