Customer Service Representative - State Farm Agent Team Member
Listed on 2026-06-07
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, HelpDesk/Support
Customer Service Representative - State Farm Agent Team Member
Full Time in Odessa - TX
Benefits- 401(k) matching
- Bonus based on performance
- Health insurance
- Paid time off
- Competitive salary
- Salary plus commission/bonus
- Health benefits
- 10-20 days vacation and personal/sick days
- Valuable experience working with an agent office with 35 years of experience
- Growth potential/Opportunity for advancement within the agency
- Career potential - will help you become an agent
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Excellent communication skills - written, verbal and listening.
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
- Self-motivated.
- Pride in getting work done accurately and timely.
- Ability to work in a team environment.
- Ability to multi-task.
- Property and Casualty license (must be able to obtain).
- Must be available to work the following schedule:
Mon-Thurs, 8:30am-5:30pm;
Friday 8:30am-5pm;
No Weekends.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation $35,000.00 - $55,000.00 per year
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