Assistant Director - Graduate Studies

The University of Texas Permian Basin's Department of Graduate Studies welcomes applications for the position of Assistant Director

Salary Range

$55,000.00 depending on qualifications

Essential Functions

The Assistant Director of Graduate Studies - Operations plays a key leadership role in the Graduate Studies Office, managing day-to-day admissions operations, enhancing workflows, and supporting prospective and current students from inquiry through enrollment. This position works closely with the Director of Graduate Studies, supervising staff, coordinating communication strategies, maintaining CRM functionality, and ensuring efficient, student-centered processes. The role also collaborates with campus partners on marketing, recruitment, and technology efforts that advance enrollment goals and improve the graduate student experience.

It's a great fit for someone who thrives in a collaborative environment, enjoys process improvement, and is passionate about student success.

1. Oversee daily graduate admissions operations, including application review and timely communication.

2. Develop and refine standard operating procedures to improve accuracy and compliance.

3. Serve as functional lead for the Graduate Studies CRM; manage updates and ensure data integrity.

4. Supervise and support two Graduate Admission & Enrollment Counselors and student workers; recruit, train,

mentor, and evaluate staff and student workers.

5. Allocate team workload, set goals, and foster a collaborative, student-centered culture.

6. Design and implement multi-channel communication campaigns (email, SMS, chatbot, social media).

7. Partner with Marketing to maintain web content and manage print/digital collateral.

8. Coordinate on- and off-campus recruitment events; represent the university as needed.

9. Assist the Director/Dean with annual budget planning and track expenditures for operations, marketing, and

travel.

10. The job description is not a complete list of all responsibilities and duties performed by employees. Employees

may perform other related duties as assigned by their immediate supervisor.

Required Qualifications

1. Bachelor's degree

2. Four (4) years of progressive experience in admissions/enrollment management, student services, or comparable operations.

4. Ability to travel and work evenings/weekends as needed

5. Unencumbered driver's license

Preferred Qualifications

1. Master's degree in higher education administration, business, or related field

2. Demonstrated expertise with CRM and student information systems (e.g., Slate, Banner, People Soft) and data reporting/analysis tools.

3. Two (2) years supervising staff

4. Exceptional organizational, analytical, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

5. Bilingual Spanish & English

Additional Information

Required Application Materials

1. Cover Letter

2. Résumé

3. List of References

4. Transcripts (Preferred)

5. Letters of Recommendation (Preferred)

Conditions of Employment

1. The job description is not a complete list of all responsibilities and duties performed by employees. Employees may perform other related duties as assigned by their immediate supervisor.

2. Employment is subject to an introductory period to monitor employee performance.

3. Once hired, the prospective employee must present documentation within three (3) days of the hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE). Applicants must be able to show proof of eligibility to work in the United States by time of hire. UTPB participates in e-Verify.

4. Employees must be able and willing to travel and perform duties away from campus as necessary and must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver's license. Must have and maintain a satisfactory driver's record.

5. Employment is contingent upon a successful background check.

6. UT Permian Basin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual…